Chief Technology Officer; CTO

Utah Transit Authority (UTA)

Position Specification

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Position
:
Chief Technology Officer

Organization
:
Utah Transit Authority (UTA)

Location
:
Salt Lake City, UT

Reporting Relationship
:
Deputy Executive Director

Website
:

Rich Harrold (on behalf of UTA)

UTA is a public transportation agency serving over 1,400 to 1,600 square miles across the Wasatch Front in Utah. UTA provides public transit options to roughly 80 percent of Utah's total population and serves 75 cities in six counties. The counties served are:
Salt Lake, Utah, Davis, Weber, Tooele, and Box Elder counties.

UTA’s Mission statement:
We Move You.

UTA’s Vision:
We are Game Ready:

• We champion our customers
• We help communities thrive
• And we own it every day

UTA provides an integrated system of innovative, accessible and efficient public transportation services that increase access to opportunities and contributes to a healthy environment for the people of the Wasatch region.

UTA is an organization whose core values encompass showing respect for our employees, customers and community. We strive to perform our work in a way that is helpful. We expect all of our employees to have integrity and accountability to themselves and our customers/community. Teamwork is a value that is critical to our success. We can only be as successful as our ability to work well with one another through having a collaborative attitude and including the right people in the decision-making process.

The Chief Technology Officer (CTO) is a new leadership role within UTA. The CTO will lead UTA's enterprise technology vision, strategy, architecture, operations, and modernization roadmap to advance the agency's mission, values, customer experience, safety, reliability, and operational effectiveness.

Among the strategic goals that the UTA Leadership Team has identified for Technology at UTA are:

• Workforce Empowerment
• BI & Data Analytics Maturity
• Cybersecurity Fortification
• Transformation & Emerging Technologies
• Execute and Optimize Operations
• Partner with stakeholders for all Technology Solutions

The CTO will serve as a member of the Executive Team and partner across the agency to translate business strategy into actionable technology plans, prioritize investments, strengthen cybersecurity and information assurance, and deliver secure, reliable, user-centered systems and data capabilities. Provides executive oversight for information technology services, governance, enterprise architecture, infrastructure, applications, digital platforms, data enablement and artificial intelligence tool enablement, vendor performance, disaster recovery, and technology policies and standards.

The CTO will manage an annual budget of approximately $32M and lead management of approximately 90 employees.

Partners across the Agency with key leaders on operational technologies to ensure service delivery and resilience through system fortification. Drives cross-functional innovation and continuous improvement while ensuring technology programs are aligned with UTA's strategic goals, regulatory obligations, risk posture, budgetary objectives, and the UTA Way.

The Chief Technology Officer :

• Sets and communicates UTA's enterprise technology vision, roadmap, architecture principles, and digital strategy in alignment with agency mission, strategic plans, and customer outcomes.
• Oversees reliable technology operations, including infrastructure, network, telecommunications, enterprise applications, endpoints, service desk, cloud platforms, and technology support services.
• Leads digital modernization initiatives that improve customer experience,…