Associate Solutions Engineer

Work Mode: Hybrid 3+ days per week in our Salt Lake City office

Department: Pre-Sales Engineering

Learn Upon partners with over 1,600 organisations globally to unlock the potential of employees, customers & members through learning that’s easy, scalable and focused on results.

Our Sales & Pre Sales Engineering teams are growing at tremendous pace. We have an amazing opportunity for a Pre-Sales Solution Engineer, with a proven track record of helping Sales teams win new customers, to join us during our rapid growth to further develop their career and grow the business.

Our team's success derives from supporting each other (having each other's back), delivering consistency in our da ily activity and striving for the best possible solution that will make a real difference to our customers. We are looking for someone who thrives as part of a team, has great communication skills, a strong desire to deliver their best, day in day out, and can provide an exceptional pre-sales technical experience to our most complex customers.

Although we have a robust onboarding programme in place, we expect you to be a self learner and to be hungry to develop your knowledge of the Learn Upon platform.

Learn Upon is looking for an experienced Pre-Sales Solution Engineer to join our fast growing sales team based in the Salt Lake City Office, with a focus on the Enterprise Customer segment.

In addition, you’ll be responsible for:

Become an expert in the Learn Upon platform, our product integrations & the Learning Management System space for solutioning for medium and large Enterprises

Practice excellent product discovery to uncover current pains and their priority for customer

Use in-depth product knowledge and technical expertise to build impactful solutions that solve customer pains and deliver value by supporting business goals

Lead on product presentations, demonstrations, proof of concepts and ongoing technical consultation to gain the product ‘yes’

Proactively build out technical diagrams and pocs/workflows leveraging API & Webhook guides along with other technical documentation and tools e.g:
Potential integrations between Learn Upon and other 3rd party systems

Support the business in maintaining competitive product intel and positioning the Learnupon solution in competitive deals

Proven experienced in team selling environments with account executives, sales managers, senior executives and comfortable leading with techniques like value selling and selling to solve customer pains

Act as a thought leader for new or emerging product solutions from Learn Upon

Work collaboratively with Product Management, Marketing and Engineering during the development, launch and continuing refinement of Learn Upon’s products

Collaborate with passion and energy in a fast paced environment

Must-Haves

• Proven track record of delivering technical solutions, leveraging APIs, webhooks, and using workflow tools like Make, Zapier etc.
• 1+ years Pre-sales experience in a SaaS/Cloud environment, selling enterprise software to business users & executives at large enterprise organizations

Outstanding techno-functional capabilities, comfortable owning the technical sell on Mid Market and Enterprise opportunities with the sales team

Strong experience of building proof of concepts or custom demonstrations, showcasing use case specific solutions & the business value that technology can render for identified pain points

Good knowledge of other Sales tech stack apps, e.g. Salesforce, Hubspot, MS Dynamics, IDP SAML SSO Providers, OIDC, Workday, ADP

Self starter who is motivated and proactive to seek information to fill knowledge gaps and who manages their time effectively and prioritizes what’s important

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