Salesforce Administrator
Listed on 2026-10-19
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IT/Tech
CRM Systems & Management, Systems Administrator
Requisition Number PRN
46501B Job Title Systems Administrator Working Title Salesforce Administrator Career Progression Track P00 Track Level P3 - Career FLSA Code Computer Employee Patient Sensitive Job Code? No Standard Hours per Week 40 Full Time or Part Time? Full Time Shift Day Work Schedule Summary
Monday - Friday, 8 am - 5 pm
VP Area President Department 00289 - Development Location Campus City Salt Lake City, UT Type of Recruitment External Posting Pay Rate Range 80,000. Close Date 01/13/2027Job Summary
University Advancement raises private philanthropic support for the University of Utah - funding scholarships, research, and programs across campus. The Salesforce Administrator is the steward of the system of record behind that fundraising: donor relationships, gift processing workflows, and the campaign infrastructure relied on by gift officers university-wide. This position ensures the secure, reliable operation of the Salesforce environment that Advancement and campus fundraising partners depend on to generate donations and steward donors.
Working within the Information Services team, the Salesforce Administrator partners with Business Analysts, Data Analysts, developers, and trainers to configure, secure, and continuously improve the fundraising platform. The ideal candidate combines strong Salesforce administration skills with an understanding of fundraising operations, and thrives in a fast-paced, mission-driven environment.
This position reports to the Associate Director of IT within the Information Services team.
Please note, the posted salary range reflects the compensation range within which we will make an offer. Offers are determined based on qualifications, skills, and experience. Placement at the top of the range is reserved for candidates who demonstrate exceptional qualifications and experience directly aligned with the role.
Learn more about the great benefits of working for University of Utah: benefits.utah.edu ResponsibilitiesThe duties and responsibilities of the Salesforce Administrator include:
Platform security and data stewardship- Safeguard donor and constituent data through security-conscious user and access management (roles, profiles, permissions, public groups, sharing rules, and OWD settings) protecting sensitive philanthropic records used across the university
- Ensure continuity of donor records and gift data through backup monitoring and recovery readiness
- Configure and enhance the tools gift officers rely on daily, including Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, and reports and dashboards
- Translate fundraising business requirements into effective technical designs, partnering with Business Analysts, Data Analysts, and developers on enhancements
- Manage sandbox environments and drive testing and validation of configuration and code-based changes
- Administer releases using change sets or app-based Dev Ops tools (Copado, Gearset, or similar)
- Monitor and maintain the order-of-execution integrity of automated processes during record creation and updates
- Implement and maintain integrated applications supporting fundraising operations, including Give Campus (online giving), Conga and Docu Sign (gift documentation), Form Assembly (forms and constituent engagement), Salesforce Maps, Jitterbit (donor data synchronization), and custom REST API integrations
- Resolve escalated support issues for end users across Advancement, PBS Utah, and campus fundraising partners
- Collaborate with the Talent Enhancement team to…
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