Learning Resource Tools Specialist

If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:
Grade:
Professional 310

Pay Range: $91,000.00 - $Job Description The Learning Resource (LR) Tools Specialist is responsible for the successful implementation, configuration, customization, and troubleshooting of learning resource tools utilized within the institution. The specialist will provide technical expertise, user training, support, and engage with education technology LR Tool Engineers and vendors to ensure the effective integration and functionality of LR tools. Additionally, the specialist will manage partnerships with LR tool vendors, conduct quality assurance and testing, and provide documentation and knowledge sharing to enhance the overall learning experience.

Summary The Learning Resource (LR) Tools Specialist is responsible for the successful implementation, configuration, customization, and troubleshooting of learning resource tools utilized within the institution. The specialist will provide technical expertise, user training, support, and engage with education technology LR Tool Engineers and vendors to ensure the effective integration and functionality of LR tools. Additionally, the specialist will manage partnerships with LR tool vendors, conduct quality assurance and testing, and provide documentation and knowledge sharing to enhance the overall learning experience.

Job Duties Implements LR tools within the online university environment, ensuring seamless integration with existing systems.

Possesses technical expertise in LR tool configuration and troubleshooting to resolve issues and optimize functionality.

Provides user training and support for faculty, staff, and students on the effective use of LR tools.

Customizes and configures LR tools to meet the specific needs and requirements of the institution.

Engages with education technology LR Tool Engineers to collaborate on enhancements and improvements to LR tool functionality.

Manages partnerships with LR tool vendors, including communication, negotiation, and collaboration on tool development and support.

Conducts quality assurance and testing of LR tools to ensure reliability, performance, and security.

Creates and maintains documentation related to LR tool implementation, configuration, troubleshooting, and best practices.

Shares knowledge and best practices with team members and stakeholders to promote effective use of LR tools.

Provides light project management oversight for LR tool implementation and enhancement projects.

Performs other job-related duties as assigned.

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