Learning Experience Manager

Open Date 10/16/2026

Requisition Number PRN
46516B

Job Title Technical Product Training Management

Working Title Learning Experience Manager

Career Progression Track M00

Track Level M3 - Manager

FLSA Code Professional

Patient Sensitive Job Code? No

Standard Hours per Week 40

Full Time or Part Time? Full Time

Shift Day

Work Schedule Summary

Monday-Friday, day shift, on site

VP Area President

Department 00333 - UIT Digital Learning Tech

Location Campus

City Salt Lake City, UT

Type of Recruitment External Posting

Pay Rate Range $65,000-$75,000

Close Date 01/15/2027

Priority Review Date (Note - Posting may close at any time)

The Technical Product Training Manager leads technology training, consultation, knowledge management, and support services for Digital Learning Technologies. The position oversees programs that help faculty, staff, and other customers effectively adopt technologies supporting teaching, learning, accessibility, productivity, and innovation.

The manager provides direction for the design and delivery of training programs, keeps learning resources and technical documentation current, and coordinates with operational and technical partners to align services with institutional needs. The position also supervises staff and supports effective adoption of Canvas, learning-tool integrations, multimedia technologies, accessibility solutions, and emerging AI tools.

University Information Technology ( UIT ), the central IT service provider for the University of Utah, reports to the U's Chief Information Officer and is responsible for many of the U's shared IT services including the wired and wireless network;
Campus Information Services ( CIS ) portal; UMail, telephone, and online collaboration; digital learning technologies; information security; software licensing; and a host of other IT systems and services.

Located in Salt Lake City, the U is the flagship institution of the State of Utah's system of higher education, home to arts and museum venues and a member of the BIG
-12 Conference. Skiing and snowboarding opportunities are a short distance from campus, and opportunities to pursue activities from biking to hiking to fishing abound. Salt Lake City is home to the Utah Symphony and Opera, Ballet West, professional sports teams, and a wide range of other cultural and recreational activities.

• Lead technology-training initiatives for faculty, staff, employees, and other customers.
• Provide direction for the design, development, delivery, and evaluation of training programs and plans.
• Oversee workshops, webinars, demonstrations, and self-service learning opportunities covering Canvas, learning technologies, and digital best practices.
• Develop targeted programs that help faculty and staff use AI responsibly in teaching, learning, content creation, assessment, and productivity workflows.
• Maintain training schedules and coordinate changes related to supported technology products.
• Remain current on training methodologies, educational technology, AI developments, and relevant product trends.

• Oversee consultation services supporting instructional-technology adoption and digital teaching practices.
• Guide faculty and staff in the effective use of Canvas, learning-tool integrations, multimedia tools, accessibility solutions, and emerging technologies.
• Support the evaluation of new technologies and the identification of appropriate instructional and operational use cases.
• Promote digital fluency, responsible technology use, and continuous improvement.

• Oversee the creation, review, approval, and maintenance of knowledge-base articles, user…