Critical Systems Manager - Smart Building Automation

** CBRE
* * is the world's largest full-service commercial real estate and investment organization offering a broad range of integrated services, including; facilities, transaction and project management,property management, investment management, appraisal and valuation, propertyleasing, strategic consulting, property sales, mortgage services and development services.

** CBRE, Global Workplace Solutions
** is a division ofCBRE that focuses on the designand implementation for workplace technologies across North American officeportfolios. Through our Consulting, Design, and Project Management services, webridge the gap between Real Estate & IT departments to deliver product-agnostic solutions as the "Single Point of Contact" for all workplace scopes.  We specialize in helping clients think strategically about technologyutilization and implementation within their workplace.

** Smart Building and Operational Technology (OT) Manager
** willown facilities related technology delivery and readiness for all client stakeholders.  Client site/s will haveconverged networks and isolated remote networks containing all OT systems.  Representative systems include, but not limited to, Building Management Systems (BMS), Lighting Control systems, Energy Management Systems, IAQ sensors, Rest Room Management Systems, Occupancy Detection, Occupant Call systems, Room Scheduling Systems and other IoTdevices.  The role will ensure technologyenhances the occupant experiences, influences cost savings / avoidance energy savings, and increases system reliability.  

The role will supervise the operationaltechnology Managed Services Provider (MSP) and it's delivery to their assigned

Service Level Agreement metrics.  . The MSPperforms the hands-on network and server work; you influence and define what excellencelooks like, approve it before it happens and verify it afterward. This rolewill also act as administrator of the smart building data platform and as asite subject matter expert on building data and analytics, driving the operation toward data-led decisions on maintenance, energy and capital  platform training will support the right candidate's transition intothe role.

** What You'll Do:*
* ** _Strategy and Governance_*
* · Member of teamwhich owns smart building and OT strategy, roadmap and standards for the client site/s, leveraging best in class experience written so they scale to furthersites in the portfolio.

· Own change management for OT network. Hold the permit to work (PTW) approval gate andreview every method of procedure (MOP) before approval, includingpre-deployment backup verification and a documented rollback plan.

· Comply withbreak-fix policies within the clients change management processes for immediatecorrections and escalate as required to ensure cyber security compliance with critical vulnerably and Exposures (CVE).

· Own lifecycleplanning and access control policy for OT assets, and feed technology needsinto the capital plan.

** _OT Systems Management_*
* · Own the network architecture standard for the site/s, Cisco Catalyst are the primary networkingtools to include a Catalyst appliance running Identity Security Engine forendpoint security, Catalyst core switches with failover, WAN aggregation forvendor ISP circuits, Catalyst Power over Ethernet (PoE) Access switches with

Palo Alto Firewalls, and Catalyst Industrial Core Switches for remote sites.

· Own the applicationvirtualization platform standard on Microsoft Hyper-V: redundant Dell Hypervisors running in fail over capacity across physically separated OTclosets, supporting multiple vendor and OT systems.

· Hold master asset inventory: every connected device with firmware version, owner, networklocation, warranty status and support contract.

· Keepdocumentation…