Manager Intake Oeprations; Sales

Overview

At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers—and their patients—are at the heart of what we do.

Our mission is to empower our customers to advance healthcare, and our success starts with our teammates.

• Medical, dental, and vision insurance, available on first working day
• 401(k), eligibility after one year of service
• Employee stock purchase plan
• Tuition reimbursement

The anticipated salary range for this position is $90,000.00 - $ annual. The actual compensation offered may vary based on job related factors such as experience, skills, education and location.

Manager – Diabetes New Intake Operations

Oversees the day-to-day operation of our DME Diabetes New Intake Customer Operations Department. Manages department workflows, directly manages New Intake Supervisors, monitors overall department pipeline and product category performance, ensuring results meet or exceed budgeted revenue targets. Makes appropriate recommendations and adjustments to processes and procedures or staffing to achieve required metrics. Owns and actively participates in manufacturer relationship management, ensuring referral volume remains consistent and grows according to established revenue targets.

Takes appropriate intervention when referral volume decreases in order to re-establish required volumes that lead to target attainment.

EDUCATION & EXPERIENCE

REQUIRED:

• High School Diploma or equivalent. College degree a plus.
• Advanced oral and written communication skills
• 7 – 10 years of applicable Healthcare and/or DME experience
• 7 - 10 years Management experience, overseeing a team of at least 25 direct and indirect reports in a Healthcare sales and/or operations environment.
• Complete understanding of Diabetes as a therapy and the influences that dictate patient disease management decisions
• Diabetes medical device product knowledge required
• Revenue Cycle experience a plus
• Microsoft Excel experience required. Demonstrated analytical abilities a must.
• Project Management experience required
• Salesforce CRM knowledge and experience required
• Demonstrated ability to coach and develop exempt level staff
• Complete understanding of the concept of servant leadership, ability to articulate how successfully employed this leadership approach

• Quarterly travel required to participate in Business Reviews with Manufacturers
• Other travel may be required on an as needed basis

Job Type: Full-time

If you feel this opportunity could be the next step in your career, we encourage you to apply.

Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.