General Manager - Mesa Systems
Listed on 2026-01-02
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Management
Operations Manager, General Management
Career Opportunities with Mesa Systems Inc
A great place to work.
Current job opportunities are posted here as they become available.
Since its formation in 1981, Mesa was built on the principles of Pride, Respect, and Trust. Pride in our work, Respect for our customers, and Trust in each other to provide the highest level of service possible – every time. Mesa continues a commitment of diversification, growth and expansion.
Position OverviewThe General Manager is responsible for the day-to-day leadership, operational efficiency and profitability of their respective branch. This multidimensional role demands a keen awareness and ability to function at the highest level of excellence in a customer focused environment, while maintaining key standards of operational performance to drive/obtain sustainable revenue growth and profitability.
Key Responsibilities Branch Leadership & ProfitabilityMaximize branch and company profits by efficiently allocating resources and driving revenue growth.
Ability to develop and execute on comprehensive budget
Continuously assess employee skill sets and development, while adjusting staffing levels in parallel to the company’s business strategy and respective marketplace opportunities and demands.
Ability to interact with key accounts and execute on contractual obligations
Operations ManagementOptimize warehouse utilization for efficiency to yield maximum revenue
Oversee timely invoicing and A/R collection processes to facilitate exceptional cash flow management and results
Maximize overall operational efficiency
Communicate branch and company goals to employees and represent the branch at company meetings
Partner with Mesa’s shared services and corporate support teams for seamless coordination and communication.
Talent & Team DevelopmentAssist in all facets in the recruiting, hiring, training of new employees for your respective branch
Lead talent development efforts and conduct annual performance evaluations for direct reports
Mentor direct reports for professional development and advancement opportunities
Customer FocusDeliver on exceptional customer service by establishing and tirelessly enforcing “best in class” quality service processes and execution
Address service failures and aid in investigating claims to maintain high customer satisfaction
Drive and promote the brand and be “the face” of Mesa in respective market
Safety & ComplianceLead and effectively promote stringent safety standards through routine monitoring of compliance with safety policies and procedures
Communication & RepresentationCollaborate with shared services resources/support to ensure timely and effective coordination and communication
QualificationsBachelors Degree and a minimum of 3 years leadership experience within the logistics, warehousing, project management and/or moving & storage industry (or equivalent industry related experience)
- Minimum of 5 years as an Operations Manager or an equivalent leadership role
- Complete P&L business acumen coupled with an entrepreneurial drive
- Experience in FF&E and O/I project management
- Scalable commercial warehousing experience
- Final mile and transportation knowledge
- Experience in management of contract labor
- Strong knowledge of general operations strategies and activities, including an understanding of financial statements and the budgeting process
- Excellent verbal and written communication skills
- Ability to respond timely to all requests from within the organization and to manage expectations and deliver results
- Proficient computer knowledge and skills, including proficiency with MS Office suite
- Strong customer service skills and experience
Mesa Systems is an equal opportunity employer. All qualified applicants will be considered without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.
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