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Case Manager

Job in Salt Lake City, Salt Lake County, Utah, 84193, USA
Listing for: The Road Home
Full Time, Part Time position
Listed on 2026-01-02
Job specializations:
  • Non-Profit & Social Impact
    Community Health
  • Social Work
    Community Health, Family Advocacy & Support Services
Salary/Wage Range or Industry Benchmark: 18.9 USD Hourly USD 18.90 HOUR
Job Description & How to Apply Below
Position: House 20 Case Manager

WHO WE ARE

The Road Home was founded in 1923 and has been a leader in ending homelessness for over 100 years. We provide emergency shelters, supportive services, and housing-focused rental assistance that helps individuals and families step out of homelessness and back into the community. We are seeking compassionate and empathetic individuals who are interested in making a difference in the lives of others and their communities.

Equal Opportunity Employer

Our mission to help people experiencing homelessness is strengthened by a highly qualified team with a variety of perspectives, backgrounds, and experiences. We are committed to fostering a workplace where everyone feels valued, respected, and empowered to contribute their unique strengths.

We welcome applicants from all walks of life who share our passion for ending homelessness, collaboration, and compassion. Together, we can create a supportive environment where every voice is heard, and every person has the opportunity to succeed.

BENEFIT SUMMARY

The Road Home is a 501c3 non-profit social services agency whose mission is to help people step out of homelessness and back into our community. Come be part of the solution. We have a robust, reasonably-priced, and inclusive benefits plan for full and part-time employees (25-40 hours/week).

  • Health Care Plan (Medical, Dental & Vision)
  • HSA, FSA, HRA (We reimburse part of your deductible!)
  • Retirement Plan (403B with TRH contribution and match)
  • FREE Life Insurance for employees
  • Paid Time Off (Vacation, Sick & 12 Public Holidays)
  • One Floating Holiday Per Year
  • Free Short Term & Long Term Disability
  • Employee Assistance Program
  • Free Training & Development
  • Tuition Assistance for a wide variety of classes!
  • Public Service Loan Forgiveness (PSLF) qualifying agency

The Road Home seeks employees that have a deep commitment to the mission of serving adults and families that are experiencing homelessness.

The House 20 Case Manager works with individuals that are homeless and have frequent interactions with emergency services, including police, fire and ambulance services in Salt Lake City. The House 20 Case Manager will work alongside a second CM to provide outreach services to eligible clients and will work to engage with them and support them as they move towards housing.

The objective of this position is to provide Housing First and client driven case management services to homeless and formerly homeless individuals participating the House 20 program. Above all else, Case Managers seek to assist clients in achieving stability in housing by connecting them with the resources they need to become more self-sufficient.

* Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

* This is an in-person position.

Location

1415 S Main Street, Salt Lake City, UT 84115

Reports to

Housing Supervisor

Position Status

Full-Time

Shift

Monday - Friday, 40 Hours

Pay Grade and Starting Rate

Grade 6/$18.90/hour

FLSA Status

Non-Exempt

Essential Duties and Responsibilities

  • Work closely with a second House 20 Case Manager to provide outreach services to clients currently experiencing homelessness who may be living in either shelters or places not meant for human habitation.
  • Provide direct case management, including crisis intervention, assessments, goal setting, problem solving, agency and community resources utilization, and network building.
  • Keep records, case management notes, complete housing and benefit applications and participate in special projects as needed.
  • Attend regular meetings, including clinical staffing and weekly one on one supervision meetings.
  • Use agency vehicles to provide transportation for participants when appropriate.
  • Attend mandatory agency trainings, including Trauma-Informed Care, Housing Focused, De-escalation, Suicide Prevention, CPR, and more.
  • Participate in emergency drills and environmental safety activities, as required.
  • Follow all agency protocols for security, safety, and sanitation to maintain a clean and secure environment for guests and staff.
  • * Other duties as assigned.

    * Reasonable accommodations may be considered to enable all…

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