Veterinary Assistant - ER

Veterinary Assistant – ER

Location: Salt Lake City, UT

Advanced Veterinary Care is seeking a veterinary assistant to join our growing ER team at Thrive Pet Healthcare. More than a word, care is present in everything you do. At Advanced Veterinary Care, a Thrive Pet Healthcare partner, we empower your best care for pets, their families, and yourself.

• Support veterinarians to ensure quality veterinary care, advocate for pets, taking technician phone calls and educating clients.
• Make sure daily check off sheet has been completed.
• Knowing and controlling the overall flow of ICU and incoming and outgoing patients.
• Communicate with clients about individualized pet health concerns and offer guidance on Thrive Membership options, medications, and additional treatments.
• Hourly treatments and checks on patients including ward patients.
• Relay any info and help next ICU tech make updated estimate/deposit sheet.
• Use safe restraining techniques, follow standard protocols, and sustain clean, sterile, organized treatment areas, exam rooms, and labs.
• Be willing to guide, mentor, and support fellow team members.

• Minimum 1 – 3 years of veterinary experience.
• Basic knowledge of veterinary medicine and terminology.
• Ability to communicate calmly, clearly, and effectively with both staff and clients.
• Strong verbal and written skills.
• Strong attention to detail and follow through.
• Excellent customer service skills and a desire to provide outstanding service to clients.
• Ability to handle high stress situations.
• Flexible weekend availability.

• Access to an extensive library of continuing education courses (Thrive
  
  U).
• Live, virtual interactive workshops to develop valuable leadership skills.
• Programs to teach fundamentals of running a pet hospital.
• Earn your AVMA‑CVTEA Accreditation and become a Vet Tech through fully accredited distance learning.
• Scholarship opportunities and tuition reimbursement.

• Paid time off including 8‑weeks of full‑pay parental leave, bereavement, and time off for new pet adoptions.
• Top quality medical, dental, and vision insurance plus HSA and FSA.
• Pet perks: free exams, discounts on products and services, and more at all Thrive Pet Healthcare locations.
• Generously subsidized backup and ongoing care support for children, adults, and pets.
• Mental health benefits including coaching and therapy sessions.
• 401(k) with employer contribution and no waiting period.
• Continuing education and development support through free CE courses and paid time off.
• Scholarship opportunities and student loan support program.

• 10‑hour shifts.
• Shared/rotational weekends.
• Shift differentials offered for qualified shifts.

We strive to create a diverse, equitable, and inclusive culture where all team members belong and feel empowered.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.