Quality Control Manager

Job Summary

Ensure that the products manufactured in the organization fit the purpose and meet the customer’s expectations. Assure consistent quality of production by developing and enforcing good manufacturing practice (GMP) systems; validating processes; providing documentation; managing staff. Involve in the process to plan, coordinate, organize and control production within the facility. The incumbent is expected to be a self‑starter, a good manager of time, work independently, and follow Alpha’s standards for safety and conduct.

• Achieve quality assurance operational objectives by contributing information and analysis to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality and customer service standards; identifying and resolving problems; completing audits; determining system improvements; implementing …
• Develop quality assurance plans by conducting hazard analyses; identifying critical control points and preventive measures; establishing critical limits, monitoring procedures, corrective actions and verification procedures; monitoring inventories.
• Validate quality processes by establishing product specifications and quality attributes; measuring production; documenting evidence; determining operational and performance qualification; writing and updating quality assurance procedures.
• Maintain and improve product quality by completing product, company, system compliance and surveillance audits; investigating customer complaints; collaborating with other members of management to develop new product and engineering designs and manufacturing and training methods.
• Prepare quality documentation and reports by collecting, analysing and summarising information and trends including failed processes, stability studies, recalls, corrective actions and re‑validations.
• Update job knowledge by studying trends in and developments in quality management; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organisations.
• Enhance department and organisation reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Carry out supervisory responsibilities in accordance with the company organisational policies/procedures and applicable laws/regulations. Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving.
• Follow plant‑specified job specification and task.

• Develop and provide training and communication for food safety and quality requirements.
• Develop and maintain documentation such as SOPs, and maintain manuals, policies and procedures related to any food safety concerns.
• Manage facility food safety audits as well as third‑party audits.
• Manage the monitoring and verification activities to ensure that all products coming in and out of the facility meet food safety standards in addition to quality standards.
• Update existing food safety procedures and documentation to keep up with changing requirements.
• Lead the site food safety.
• Assist buyers with training and educating potential suppliers.
• Work closely with the Operations Manager and/or General Manager on any food safety or quality assurance issues.
• Provide support for proper maintenance and sanitation of all facility to comply with food safety requirements.
• Ensure that all company food safety and quality assurance procedures are followed and documented correctly at all times.

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands and fingers; talk and hear.

The work environment is typical of most office environments; occasionally, the position will be required to be on the manufacturing floor. The noise level in the work environment is usually noisy and requires the use of safety PPE, including but not limited to safety glasses, hearing protection and hair/beard nets.

Mid‑Senior level

Full‑time

Quality Assurance

Packaging and Containers Manufacturing