Quality Manager

Salt Lake City

Permanent

As a trusted partner, our Public Health mission is to make food systems safer, healthier and more sustainable. Throughout our global network in 32 countries, we offer to our customers a wide range of testing and innovative solutions dedicated to preventing health risks related to food, environment and consumer goods. External growth has been a key pillar of our history with more than 40 acquisitions completed in the last 10 years.
If you want to contribute to an inspiring long-term purpose, to be part of a fast growing company on a high-value market with significant build-up opportunities, and to grow in an entrepreneurial and warm environment,
join us!

We are looking for a Quality Manager in 1945 Fremont Drive, Salt Lake City, UT 84104 USA. Your mission will be to:

The Quality Manager develops, maintains and communicates laboratory quality assurance systems by ensuring that laboratory procedures are being performed within specified quality guidelines. The main purpose of these activities is to ensure that the quality requirements are implemented adequately and the quality system is reviewed, improved and updated. Also to ensure that the in-process reworks are reduced and accuracy of results and customer satisfaction is improved.

The incumbent directly reports to the Regional Quality Manager.

• Develop, establish and maintain all quality related documents (Manuals, Procedures, Work Instructions, Charts, Guidelines).
• Prepare internal quality audit programs and conduct the internal audits as per approved schedules in accordance with pertinent quality documents and prepare all the corresponding documents and reports.
• Check randomly and systematically, that the quality system is documented, effective, updated and understood and adhered to by the staff.
• Monitor the quality activities and evaluate the agreed corrective action for effectiveness.
• Participate in the implementation of internal quality control programs, evaluation of the results and in the establishment of the internal repeatability and reproducibility of standard methods.
• Carry out thorough investigations of quality failures, complaints and make recommendations for correction and improvement as necessary.
• Maintain the external standards and update the method database on an ongoing basis.
• Manage the internal and external calibration program and review records.
• Establish control limits for all the tests and determine uncertainty of measurement where applicable.
• Participate in customer, regulatory and Accreditation Body audits and maintain the approval status.
• Organize management review and IQA meetings and prepare all relevant information (e.g. internal audit findings, external assessments, quality investigations, quality checks, quality charts, complaints etc).
• Conduct in-house training sessions on total quality management, the quality system and related issues.
• Analyze and report to the management the status of external proficiency program results, follow up to ensure close-out of any non-conformances and conduct follow-up audits.
• Responsibility and authority in conjunction with the Lab Director: (a) to cease specific analyses when evidence from the quality system indicates the process is not in control and the quality of the results are compromised as a result of the non-conformances and (b) to authorize the restart of work and communicate the resumption of work to Corporate Sales and Quality groups.
• Maintain knowledge of LIMS that is required to complete job responsibilities.
• Other related duties as assigned.
• At any time, the incumbent must behave and operate in an ethical and Code of Conduct compliant manner.

• Must have a general knowledge of microbiology and chemistry, obtained from a related degree or job experience, to analyze and interpret quality control data accurately
• May lead a team of administrative / Quality staff.

The Quality Manager gets direction from the Lab Director, Regional Quality Manager and Division Vice President. The incumbent works toward general and/or quality system goals and objectives established by laboratory management. The method of attaining the goals is determined by the incumbent in accordance with Standard Operating Procedures. The assigned tasks must be completed within an established time frame to maintain the requirements of the quality system.

• The incumbent has…