Bartender

Overview

Bartender

Summary:

The Bartender is responsible for greeting customers, taking drink/food orders, mixing ingredients such as liquor, soda, water, and sugar to prepare cocktails and other drinks, as well as serving beer and other beverages, and completing transactions; communicating ticket times and potential problems to the manager on duty and the servers as necessary; providing the highest quality of service to customers and associates at all times;

performs all other responsibilities as directed by the business or as assigned by management. This is a non-exempt position and typically reports to the Store Manager, Assistant Store Manager, or General Manager depending on local requirements.

• Greets customers and takes food order; provides information about products and looks for opportunity to “up-sell” products
• Follows recipes and/or product directions for mixing beverages
• Collects payments and operates cash registers for drinks and/or food served following company established cash handling policies and procedures for all transactions; secures all monies at the end of each shift
• Follows alcohol awareness procedures for preventing intoxication and deals with intoxicated guests
• Follows all HMSHost customer service, adult beverage and cash handling policies and procedures
• Ensures a clean, sanitized and well stocked bar
• Adheres to all company safety and sanitation policies and procedures

• Must meet state minimum age for serving alcoholic beverages
• Requires at least 1 year of closely related bartending experience; work experience in high volume or fast casual dining restaurant environment preferred
• Requires knowledge of beer, wine, and spirits as well as their preparation and presentation; keeping updated on new and revised beverage recipes
• Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
• Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers
• Requires the ability to lift and/or move up to 40 pounds
• Requires the ability to walk, bend, twist, and stand to perform normal job functions
• Cash handling and customer service experience preferred
• Frequently immerses hands in water and water diluted with chemical solutions

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Equal Opportunity Employer (EOE)

Minority/Female/Disabled/Veteran (M/F/D/V)

Drug Free Workplace (DFW)

Source: HMSHost