Product Flow Manager

Join to apply for the Free People Product Flow Manager role at Free People

Location:

50 S Main St, Salt Lake City, Utah, 84101 United States

A Product Flow Manager leads the back‑of‑house operations and maintains the flow of product from receipt to placement. Responsibilities also include supporting the customer experience to achieve an engaging and inspiring store environment.

• Acts as a brand ambassador, reflecting company values; partners with the leadership team to create an engaging visual experience appealing to the FP customer.
• Actively participates as manager‑on‑duty, driving engagement in each zone through elevated communication; guides the team to prioritize the customer experience and achieve store objectives.
• Delivers a seamless, multi‑channel shopping experience using expertise in omni systems and applications to efficiently get the product to the floor and elevate customer engagements.
• Leads the stock‑to‑sales processes, including receiving shipments to meet productivity standards and brand expectations.
• Oversees back‑of‑house standards, exercising creative decision‑making to impact organization and efficiency; shares relevant information about shipments, restock, and back‑of‑house organization with the team.
• Demonstrates loss‑prevention awareness through assisting markdowns and transfers; actively supports heavy workload prepping and executing inventory.
• Supports daily operating processes such as opening and closing procedures, maintaining store standards, restocking product, and handling facilities and IT issues.
• Assists in maintaining a visually compelling store; may oversee additional operational responsibilities with transfers, markdowns, and omni processes.
• Collaborates with key partners to lead the shipment process including UPS/USPS deliveries and sending sales; maintains a record for all receiving paperwork to ensure store inventory integrity.
• Leads product flow processes, including shipment receipt, processing, security tagging, and preparing product for floor placement; understands how the merchant process impacts business and prioritizes product flow accordingly.
• Adheres to store safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support store profitability.
• Contributes to an inclusive and people‑first philosophy; engages employees at all levels to encourage open dialogue, reinforce follow‑through, and ensure that the store team is heard and supported.
• Communicates daily with leadership on supply needs, shipment flow, support needs, shipping damages, and box‑count discrepancies.
• Provides insight on shipment trends and new receipts to Store Manager and Assistant Managers.

• Love for the FP brand.
• 1+ years store leadership experience.
• Experience being a team player.
• Ability to work flexible hours, including nights, weekends, and holidays.
• Eagerness to learn and grow within the organization.

URBN offers comprehensive perks and benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit

Starting from USD $23.00/Hr.

Not Applicable

Full‑time

General Business, Management, and Customer Service

Retail, Retail Apparel and Fashion, and Consumer Services

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