Store Supervisor

Store Supervisor

The Honey Baked Ham Company, LLC

Location:

Salt Lake City, UT

We are a family‑owned business that has been serving customers at over 425 retail locations across the United States for more than 65 years. We’re the home of The World’s Best Ham™ and the success of our brand is driven by our people. Join a high‑performance team that is authentic, values community, and is committed to excellence.

This full‑time, benefits‑eligible role supports all aspects of store operations and ensures customers receive excellent service and quality. Our stores are open Monday through Saturday from 9:30 AM to 6:30 PM, and we are closed on Sundays. Bring your restaurant, retail, or hotel customer‑service experience to Honey Baked and grow your career.

• Manage store operations as assigned by the Manager and assume all operational control in the Manager’s absence.
• Assist in hiring and training of all associates and ensure expectations for each position are met.
• Effectively work and train all positions in both the front and back of the house.
• Perform various administrative functions, such as banking and scheduling meetings.
• Coach associates using established processes and tools, including huddles, observation checklists, and ham evaluations.
• Execute store opening/closing procedures and daily and weekly reports.
• Manage and monitor labor, adjusting store staffing based on business demands.
• Monitor production and sales efficiencies, including wait times, yields, and product quality.
• Ensure proper sanitation procedures are followed, including hand dip, hair nets, gloves, and aprons.
• Ensure proper use of equipment and monitor stocking and clean‑up duties.
• Ensure FIFO rotation of all product in FOH and BOH, including unproduced and produced hams and turkeys.
• Handle complaints to achieve 100 % customer satisfaction according to Company policy.
• Participate in catering and gifting sales and fulfillment for all B2B and catering processes.
• Lead merchandising transitions from promotion to promotion and ensure proper holiday and non‑holiday set‑up.

High school diploma or equivalent. Basic computer skills, including Microsoft Word, Excel, and Outlook. Two years of restaurant or service‑industry experience desirable; prior supervisory experience recommended. Good understanding of production‑facility operations—equivalent to 1–2 years of work experience. Valid driver’s license and reliable transportation to assist with catering orders and deliveries.

• Competitive pay
• Fun and casual environment
• Flexible hours
• Opportunity to grow your career with a premier brand
• Medical, dental, and vision insurance options
• Life insurance
• Long‑term and short‑term disability coverage options
• Paid time off
• 401(k)
• Annual bonus opportunities
• Tuition assistance program
• Employee Assistance Program
• Associate discounts on products

Physical dexterity and mobility to perform the demands of the job, which may include working with a hot torch. Requires bending, stooping, standing for long periods, twisting, and lifting products and supplies, some of which may be up to 65 lbs.

We’re proud of our company and are an equal opportunity employer. Applicants for employment are considered without regard to race, sex, color, citizenship, national origin, religion, age, marital status, disability, military/uniformed service, sexual orientation, gender identity or expression, or any other protected class under applicable federal, state, or local law.

The Honey Baked Ham Company LLC is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, religion, national origin, age, military status, disability, genetic information, or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.