Gift Shop Supervisor

## Gift Shop Supervisor Apply:
SLC Downtown:
Full time:
Posted Today:
End Date:
January 9, 2027 (30+ days left to apply):
R8354
** Our company is committed to being trusted voices of light and truth reaching hundreds of millions of people worldwide.
*** Deseret Book is pleased to announce an exciting new collaboration with the Church.
** Beginning November 2, 2026, Deseret Book will assume retail operations for the gift shop inside the Church History Museum, followed by the gift shop inside the Beehive House and Lion House Historical Sites in December 2026.
** While these locations will operate as Deseret Book stores from a business and staffing perspective, they will continue to serve visitors as Church gift shops.
*** Position
* * The Supervisor supports the Shop Manager in the day-to-day leadership of the gift shop, directly overseeing Leads and Associates to ensure every shift reflects the sacred purpose of Temple Square. Leads the full day-to-day operation of the museum's retail store including sales, merchandising, cash handling, and compliance with POS and PCI standards. This role drives results by coaching and mentoring volunteers and team members on their assigned responsibilities.

The Supervisor designs compelling window and counter displays, implements VMP, and helps coordinate store events. A growth-minded leader, the incumbent embraces Deseret Book's mission and Cultural Beliefs, operates with a "see it, own it, solve it, do it" mindset, and delivers consistent results across key metrics. As this role is located on Temple Square and in Church buildings, the supervisor will serve as, and direct associates to be ambassadors of the Church, reflecting the light of Jesus Christ in conduct and appearance and ensuring every visitor's experience aligns with the sacred purpose of Temple Square.
** Starting Date
** Immediately
* * Store
* * Salt Lake Downtown, UT
** Where
* * 45 W SOUTH TEMPLE  SALT LAKE CITY UT, 84101
** Type
* * Full Time
** Wage**$20.50/hour
** Description
* ** Highly self-motivated, with a proven history of successfully leading a small team. Leading out in representing the Deseret Book brand voice to both a sales team and customers.
* Serve as manager-on-duty during assigned shifts, ensure all operations, guest interactions, and employee conduct reflect Church standards.
* Proactively engage guests and resolve service issues; help patrons select items that enhance their museum experience in an inviting atmosphere consistent with the Church's message.
* Train and mentor and employees on POS/register operations, PCI compliance, customer service, inventory maintenance, and display techniques; troubleshoot register issues as the point-of-sale expert.
* Train and mentor Volunteers assigned to the shop, ensuring their service advances the work of the Church and that their primary duties remain distinct from Deseret Book business operations.
* Drive employee development through ongoing performance coaching and the Store Excellence Checklist, assess, coach, and celebrate results.
* Communicate team performance, guest feedback, and any concerns related to mission alignment to the Shop Manager in a timely manner.
* Oversee merchandising and visual presentation, manage shelf stocking, product displays, and window and counter merchandising.
* Manage daily business operations, monitor sales transactions, ensure proper cash handling and deposit procedures, and complete opening/closing assignments.
* Maintain accurate inventory, prepare and complete stock counts; assist with reports, schedules, and inventory management.
* Assist in planning and executing store events.
** Required Skills**
* ** BFOQ - Must possesses a current temple recommend or have a bishop’s recommendation
*** Two-year college education…