Sales Engineer

Overview

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. Gong empowers revenue teams to improve productivity, increase predictability, and drive revenue growth by understanding customers and business trends. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows essential for business success. This position is based in hybrid environments (office and remote) with locations including San Francisco, Salt Lake City, Austin, Chicago, or New York City.

Our Sales Engineering team is expanding across all levels and we encourage you to apply. Our team will review your experience and assess the best fit within our organization.

The mission of our Sales Engineering team at Gong is to serve as trusted partners, advising on complex workflows and guiding customers toward an AI-first go-to-market strategy to help them achieve their desired business outcomes. As a Sales Engineer, you will help prospects and customers understand how our platform can drive their strategic initiatives.

• Work alongside Sales and Customer Success as the ultimate product expert and account team technical advisor.
• Thoroughly understand all aspects of the Gong platform to explain and demo the technology to all types of users.
• Be the trusted advisor to both prospects and customers to ensure they get the correct business outcome and value from Gong, including business value quantification.
• Assist prospects and customers with business assessments (POCs, pilots).
• Craft content to show customers how to leverage Gong for specific use cases.
• Execute the build and delivery of outcome-based demos and solution architecture diagrams for complex use cases.
• Translate complex business and technical requirements into simple explanations.
• Assist with RFPs and questionnaires in the context of sales cycles.
• Eliminate bottlenecks by working cross-functionally (Sales, Customer Success, Support, Product Management, Engineering) to move deals forward.
• Partner with Marketing on demand generation activities (webinars, conferences, events).
• Contribute reusable assets to the Sales Engineering team and the company at-large.
• Collaborate with Product Marketing, Product Management, and Engineering to share voice of the customer feedback to influence product roadmap and GTM strategies.

• Customer-facing experience in a sales engineering role (pre-sales) or related work.
• Experience with sales technology: CRMs, cloud architecture, or telephony/web conference systems.
• Experience with data flows, AI & ML concepts, analytics, APIs, webhooks, or JSON is a plus.
• Understanding of security and privacy pertaining to SaaS systems.
• Understanding of key sales personas and workflows within a GTM organization.
• Excellent verbal and written communication skills.
• Strong interpersonal and teamwork skills.
• Able to make the complex sound simple.

• Medical, dental, and vision plans
• Wellbeing Fund – flexible wellness stipend
• Mental Health benefits with covered therapy and coaching
• 401(k) program
• Education & learning stipend for personal growth
• Flexible vacation time
• Paid parental leave
• Company-wide recharge days each quarter
• Work from home stipend

The target OTE for these positions is $130,500-$220,000. Compensation is based on factors including skills, qualifications, experience, and location. Gong uses a location-based compensation structure and the total package may include base salary, incentive compensation, bonus, equity, and benefits.

Some sales compensation programs offer potential to exceed targeted earnings for top performers. If this role interests you beyond compensation, we’d love to connect.

We have noticed a rise in recruiting impersonations. All Gong recruiting email communications will come from the  domain. Any outreach claiming to be from Gong via other sources should be ignored.

Gong is an equal-opportunity employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military status, or any other basis protected by applicable law. For Gong’s privacy policy, visit https://(Use the "Apply for this Job" box below). for details.