Inside Sales Associate II

Join to apply for the Inside Sales Associate II role at ADI Global Distribution
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ADI, part of Resideo Inc., is North America’s leading wholesale distributor of security and low‑voltage solutions. We are passionate about helping customers prosper in this exciting and growing marketplace and believe that our people are our greatest asset.

• Grow Customer Accounts for Profit
  • Meet performance targets by growing revenue and increasing the margin of assigned accounts.
  • Increase order size, grow customer transactions, and leverage pricing tools to improve margin percentage.
  • Expand customer base by adding new customers.
  • Identify opportunities and convert customer purchases from competition.
  • Manage all existing accounts through steady communication using the Customer Database.
  • Make outbound calls and reach a minimum number of daily calls to present leads.
• Build Customer Relationship
  • Promote positive relationships within the ADI organization to encourage team sales.
  • Educate customers about new products and product lines.
  • Maintain and update customer interactions in the tracking system.
• Demonstrate Product Knowledge
  • Apply knowledge of products and services and sell them to customers.
  • Explain features and advantages in clear, non‑technical terms.
  • Stay up to date on new offerings and industry trends.
• Create Brand Value – Promote ADI
  • Leverage ADI resources, services, and programs to educate customers.
  • Provide an exceptional shopping experience in‑store, by phone, and online.
  • Support other duties as assigned.

• 1 year of sales experience.
• Excellent verbal and written communication skills.
• Computer literacy; basic knowledge of Microsoft Office.
• Desire to be accountable for sales revenue.

• Experience in retail, hospitality, or customer‑service industry with negotiation skills.
• Knowledge of customer‑relationship management tools.
• Ability to thrive in a fast‑paced, result‑driven environment.
• Prior distribution experience.
• Excellent negotiation skills.
• Team‑player who also works autonomously.
• Competitive sales skills with a drive to contribute to a winning team.

• Medical, dental, vision, commuter benefit, pet insurance, and 401(k) participation from day 1.
• Accrued vacation: 2 weeks in years 1–2, 3 weeks starting in year 3.
• 12 paid holidays each year.
• Four weeks parental leave without using vacation time.
• Team‑member discounts on company products and other retail/service providers.
• Monday‑to‑Friday working hours; no weekends.
• Opportunity to progress within a global business.

Resideo is an equal‑opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. For more information on U.S. equal‑employment regulations, refer to the “EEO is the Law” posters. Resideo complies with applicable equal‑employment laws in all countries where we do business.

For privacy information, see the Recruitment Privacy Notice. If you require a reasonable accommodation to apply for a job, please use the Contact Us form for assistance.

Job Information: 17486 – Inside Sales – Full‑time – 466 West Lawndale Drive, Salt Lake City, 84115, US (On‑site)