Loan Officer

AVP, Branch Manager @ Veterans First Mortgage | Driving Key Performance Indicators

About the job

Veterans First Mortgage is a trade name of Wintrust Mortgage, a division of Barrington Bank & Trust Company, N.A., a Wintrust Community Bank, NMLS# 449042. We help Veterans understand home loan options and provide quality lending nationwide. Our parent company, Wintrust, has approximately $50 billion in assets under management and operates over 170 banking locations across the Chicago and southern Wisconsin markets.

We specialize in FHA/VA/Conventional programs, serving all 50 states. Military members comprise a significant portion of our borrowers, and we are committed to giving veterans the best home loan experience. At Veterans First Mortgage, we offer competitive pay, extensive benefits, and opportunities for career growth.

• Dedicated to delivering award‑winning customer service in an inside‑sales environment.
• Identify prospective customers through company‑generated inbound leads.
• Conduct customer needs analysis to understand goals.
• Create relationships with prospects and customers to establish trust and encourage referral business.
• Follow up with outbound calls to interested consumers.
• Close sales and advise customers on next steps.
• Stay current on new products and complete ongoing education for licensing and compliance.

• 2+ years of mortgage origination experience.
• Proven track record of success in a sales or customer service oriented environment.
• Strong phone presence, listening, and presentation skills.
• Ability to multitask, solve problems, and manage time in a fast‑paced environment.
• Strong communication and relationship‑building skills.
• Team player with ability to thrive in a structured and competitive environment.
• Bachelor’s degree and 2+ years of professional experience preferred.

• Competitive pay and commission structure with bonuses.
• Medical, dental, vision, and life insurance.
• Accidental death & dismemberment, short‑term and long‑term disability.
• Parental leave and employment assistance program (EAP).
• Traditional and Roth 401(k) with company match; flexible spending account (FSA).
• Employee stock purchase plan at 5% discount.
• Critical illness and accident insurance, transportation and commuting benefits.
• Banking benefits and pet insurance.

EEOC Statement

Wintrust Financial Corporation and its subsidiaries are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, genetic information, marital status, age, disability, or status as a disabled veteran.