Business Development Manager

Business Development Manager

We are looking for a customer‑focused Business Development Manager responsible for growing revenue with new and existing customers at Pioneer Metal Finishing. The role requires identifying prospects, developing opportunities, winning new business, onboarding new projects, pricing new projects, and enhancing existing customer relationships. The position works closely with the division General Manager, Sales Executives, and the commercial operations team.

A customer-oriented role focused on revenue growth through new and existing customers within the assigned operating division. The Business Development Manager will identify prospects, develop opportunities, close new opportunities, onboard new projects, price new projects, and strengthen existing relationships while coordinating with cross‑functional teams.

• Cultivate new, large‑scale business opportunities with prospects and dormant accounts.
• Cultivate new business opportunities and relationships with assigned strategic accounts.
• Utilize CRM for sales process management and report on opportunity progress.
• Prospect for new customer targets using Zoom Info as the lead discovery tool.
• Follow up on quote submissions and advance opportunities through the sales pipeline.
• Report key prospects and new business activity to commercial, general manager, and executive teams.
• Participate in marketing activities including trade shows, open houses, and seminars.

• Develop strong customer relationships and act as the key customer relationship manager for the division.
• Expand share of wallet with existing customers by following up on quote requests and managing opportunities in Pioneer’s CRM.
• Manage customer forecasts and upcoming order expectations, communicating effectively to internal stakeholders.
• Coordinate with customer care and account management teams to drive customer satisfaction.
• Identify and communicate at‑risk issues and hold internal teams accountable for action.
• Host business reviews with assigned strategic accounts.
• Negotiate customer contracts, resolve quality disputes, and balance customer and Pioneer expectations.

• Initiate the Sales, Technical, and Project Planning phases of the Customer Onboarding process.
• Serve as internal project manager for all divisional new product onboarding opportunities, holding key stakeholders accountable.
• Host customer on‑site visits for pre‑production, sampling, etc., prior to program launch.
• Help identify product and segment profitability to optimize overall portfolio growth.
• Engage with pricing owners to develop part‑specific quotations.
• Engage customers and prospects in pre‑quote qualification to ensure the quotation meets requirements.
• Bring together internal stakeholders for strategic price development.
• Lead member of the job review team at the division.
• Develop and maintain deep understanding of the division’s technical capabilities.
• Operate as the quote inbox quarterback, pulling in team members for quote review and eliminating quotes that do not support growth objectives.
• Other duties as assigned.

• Secure division revenue targets for assigned division(s) through existing customer growth, new business acquisition, and price increase realization.
• Manage existing customers’ sales variances monthly, supporting the S&OP process.
• Create and manage a pipeline sized sufficiently to support assigned new business sales requirements.
• Host business reviews quarterly, semi‑annually, and annually with strategic customers.
• Achieve new customer onboarding satisfaction.
• Measure opportunity realization “take‑up” rate as a ratio of invoiced new business sales compared to won opportunity value.
• Position located within an assigned operating division.
• Collaboration required with employees at all organizational levels.
• Able to travel by car with a valid driver’s license.

• Bachelor’s degree in Business, Sales, Marketing, Manufacturing, or Engineering preferred.
• 4–7 years of experience in business development, sales, or account management.
• Proven computer skills, including Microsoft Office Suite;
  Microsoft CRM experience is a plus.
• Experience using lead generation/prospecting tools;
  Zoom Info experience is a plus.
• Proven customer and internal communication skills.
• Approachable, highly motivated, with a high aptitude for problem‑solving and leading by example.
• Creative, innovative, flexible, adaptable, and highly organized.
• Confidentiality is a must.
• Excellent verbal and written communication skills.

Mid‑Senior level

Full‑time

Business Development and Sales

Mining

Salt Lake City Metropolitan Area

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