Territory Sales Manager

Auto Zone's Territory Sales Manager (TSM) maintains strong relationships with current and existing Commercial customers while obtaining new business with shop owners in the designated territory. A TSM exceeds customer's expectation by delivering WOW! Customer Service to all AZ Commercial accounts by Living the Pledge everyday.

Responsibilities

• Grows loyalty and trust with customers
• Maintains adequate sales numbers, ensuring that Commercial customers are taken care of by Mobile Sales Reps and Commercial Managers are responding to customer complaints
• Oversees the customer service, sales and general workings of the stores within their territory.
• Motivates and lead Commercial team to achieve the sales target, as well as, increase the profitability of the company
• Partners with Operations management to ensure a solid customer experience from sales call, to customer call, to fulfillment
• Develops market analysis and action plans for commercial accounts
• Develops, maintains, and revises key customer plans
• Motivates Commercial Auto Zoners to provide WOW! Customer Service, enhance productivity level and market products to enhance sales and profits.
• Visits commercial accounts and ensures accounts are serviced and deliveries are made as promised
• Identifies new opportunities within the market, develops new accounts through face to face and telephone contact with potential customers
• Ensures all company policies, and loss prevention procedures are followed
• Maintains a safe working environment while ensuring Auto Zoners are implementing those practices including PPE (Personal Protective Equipment)
• Complies with safe driving rules and procedures and ensures all Commercial Zoners have approved driver status
• Properly maintains vehicle(s) and takes the necessary steps to report vehicle maintenance issues.
• Addresses commercial customer concerns and resolves them with a goal of turning a complaint into a compliment
• Ensure all stocking programs are stocked each week per policy
• Ability to work all the hours (of operation) that we are open for business
• Performs other related duties as required

Qualifications

What We’re Looking For

• Minimum 3 years of outside sales experience (automotive industry preferred)
• Experience managing or leading teams (direct or indirect)
• Strong communication, negotiation, and organizational skills
• Ability to travel at least 50% of the time, including overnight travel
• Understanding of sales metrics, customer development plans, and profitability analysis
• Proven integrity, passion, and drive for success

You’ll Go the Extra Mile If You Have

• Automotive industry experience or technical product knowledge
• Familiarity with commercial account management tools or CRM systems
• Experience developing and executing territory growth strategies
• Ability to coach and mentor sales teams to peak performance
• Strong customer service orientation and problem-solving skills

Since opening our first store in 1979, Auto Zone has grown into a leading retailer and distributor of automotive parts and accessories across the Americas. Our customer-first mindset and commitment to Going the Extra Mile define who we are, for both our customers and Auto Zoners. Working at Auto Zone means being part of a team that values dedication, teamwork, and growth.

Whether you're helping customers or building your career, we provide tools and support to help you succeed and drive your future.

Benefits at Auto Zone

Auto Zone offers thoughtful benefits programs with one-on-one benefits guidance designed to improve Auto Zoners’ physical, mental and financial well-being.

All Auto Zoners (Full-Time and Part-Time):

• Competitive pay
• Unrivaled company culture
• Medical, dental and vision plans
• Exclusive discounts and perks, including an Auto Zone in-store discount
• 401(k) with company match and Stock Purchase Plan
• Auto Zoners Living Well Program for free mental health support
• Opportunities for career growth

Additional Benefits for Full-Time Auto Zoners:

• Paid time off
• Life, and short- and long-term disability insurance options
• Health Savings and Flexible Spending Accounts with wellness rewards

Minimum age requirements may apply. Eligibility and waiting period requirements may apply; benefits for Auto…