Commercial Laundry Field Service Installer

A day in the life

You start your morning reviewing overnight tickets and planned installs. With tools loaded and parts inventoried in your company vehicle, you head to a customer site to set a new washer-extractor, complete electrical and water connections, and run a full start-up. You diagnose a minor control issue on a second unit, explain the fix to the client, and document the work before lunch.

In the afternoon, you respond to an urgent maintenance request from the Service Manager, troubleshoot a single‑phase power fault, order a replacement component, and note every step in your report so the team and customer stay aligned.

What you'll handle

Install, service, and repair commercial laundry equipment in line with Alliance Laundry Systems policies, procedures, and quality standards.

Perform equipment start‑ups and functional checks; complete accurate diagnostics and implement approved fixes.

Deliver clear findings, recommendations, and user instructions to clients following installation and testing.

Support routine preventive maintenance; remove parts for repair or place timely orders to replace worn or faulty components.

Produce precise work summaries and job reports after each visit.

Disassemble equipment and subassemblies as needed for maintenance or repair, then reassemble to spec.

Research and place parts orders; review work orders and invoices to ensure required parts are procured on schedule to meet deadlines.

Maintain an accurate inventory on your assigned vehicle and submit company expense reports as required.

Travel within the service territory in a company vehicle to complete on‑site installations, troubleshooting, and repairs; respond to emergency or unscheduled maintenance dispatched by the Service Manager.

Escalate complex issues to the Service Manager and share insights that improve processes and best practices.

Pitch in with additional tasks that keep the department running efficiently.

What you bring

Education & experience

High school diploma or equivalent (required).3+ years in commercial, military, industrial, or manufacturing equipment repair (preferred). Equivalent education, training, and experience considered.

Knowledge of single‑phase electric power equipment (required).Background in telephone/email and ticketing dispatch system–based customer support (preferred).Computer proficiency with MS Outlook, Word, and Excel (preferred).Skills & abilities

Strong mechanical aptitude; read and interpret electrical and mechanical drawings; diagnose and resolve mechanical and electrical issues.

Organized and detail‑focused; manage multiple assignments and competing deadlines with minimal supervision.

Clear, professional communicator—written, verbal, and interpersonal—across all levels.

Resilient in the face of change; comfortable with ambiguity.

Self‑starter with a strong work ethic, initiative, and tenacity.

Travel & physical demands

Travel limited to the service territory; some overnight travel required.

Activities include sitting, standing, walking, kneeling, squatting, stooping, bending, climbing, and fine manual work.

Lift, carry, push, and pull up to 50 lbs frequently; assistive devices provided for heavier items.

Frequent talking/hearing and hand use; periods of computer work requiring close vision and focus adjustment.

Valid driver’s license required; a company vehicle may be provided.

Clean Motor Vehicle Record required.

How we work: DRIVE Dedicated:
We keep our commitments—strong say/do.

Respectful:
We act with integrity and value diverse perspectives.

Innovative:
We seek better ways and lead change.

Versatile:
We adapt quickly and show agility.

Engaged:
We think like owners and build solutions aligned to market needs.