Case Management Lead

We are hiring a full-time Lead
Case Manager in Salt Lake City, Utah!!

At First Step House, We help people build lives of meaning, purpose, and recovery, and we are dedicated to this mission.

The housing Case Management Lead assists the case management supervisor with training housing case managers and managing other daily aspects of the housing case management team, including but not limited to monthly reporting, supervision of housing case managers, managing caseloads and referrals for housing programs or vouchers, and managing housing applications that have been submitted. The housing case management lead maintains other housing case management job duties and a reduced case load to be able to manage the extra job responsibilities.

Tired of working 40+ hours per week? Join our team and enjoy a standardized 36-hour work week!

• Pay Rate $60,000 - $62,000
• Monday - Friday flexible hours

Our full-time benefits include:

• Robust paid time off program with enhanced benefits as you grow with us
• 15 paid holidays annually, including your birthday
• 401(k) employer matching
• Opportunity for annual merit increase and annual bonus

Education and Experience

• Case management experience is required
• A minimum of a bachelor's degree in social work or related field is preferred
• Experience in the substance-abuse field is preferred

Duties include but are not limited to:

• Manage subcontracts for housing grants and programs
• Assist in training and onboarding of housing case managers
• Supervision and development of housing case management staff
• Monthly case staffing with housing case managers to discuss caseloads and housing barriers
• Monthly reporting and coordination of case loads
• Review staff productivity, billing and services monthly
• Frequent communication with partner agencies to coordinate housing for clients
• Attend weekly triage/coordinated entry as needed
• Work with data team to track and monitor HMIS data for grant reporting
• Mediate conflicts between clients and case managers
• Problem solve housing issues between clients and landlords
• Coordinate UTA bus passes for housing clients
• Manage housing moves, storage units and requests for bed and furniture vouchers
• Complete comprehensive needs assessment to identify client needs, strengths and barriers
• Develop an individualized case plan with clients to help ensure housing stability
• Collaborates with outside agencies to connect clients with employment services, education resources, healthcare programs, housing programs, and other relevant community resources
• Collaborates with subcontractors, counselors, case workers, and outside agencies to deliver case management and coordination of services
• Provide ongoing case management and service coordination, including regular home visits
• Provide client advocacy when needed

For more information about our non-profit organization, you can visit our website ststephouse.org

For more details on testimonials, simply follow the link below and scroll to the bottom. (Use the "Apply for this Job" box below)./

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.