Engagement Specialist - Bilingual​/Spanish

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The Road Home was founded in 1923 and has been a leader in the endeavor to end homelessness for over 100 years. We provide low‑barrier emergency shelters, supportive services, and housing‑focused rental assistance that helps individuals and families step out of homelessness and back into the community. We are seeking compassionate and empathetic individuals who are interested in making a difference in the lives of others and their community.

The Road Home is an Equal Opportunity Employer.

Our mission to help people experiencing homelessness is strengthened by a highly qualified team with a variety of perspectives, backgrounds, and experiences. We are committed to fostering a workplace where everyone feels valued, respected, and empowered to contribute their unique strengths.

We welcome applicants from all walks of life who share our passion for ending homelessness, collaboration, and compassion. Together, we can create a supportive environment where every voice is heard, and every person has the opportunity to succeed.

The Road Home is a 501(c)(3) non‑profit social services agency whose mission is to help people step out of homelessness and back into our community.

Come be part of the solution.

We have a robust, reasonably‑priced, and inclusive benefits plan for full and part‑time employees (25–40 hours/week).

• Health Care Plan (Medical, Dental & Vision)
• HSA, FSA, HRA (We reimburse part of your deductible!)
• Retirement Plan (403B with TRH contribution and match)
• FREE Life Insurance for employees
• Paid Time Off (Vacation, Sick & 12 Public Holidays)
• One Floating Holiday Per Year
• Free Short Term & Long Term Disability
• Employee Assistance Program
• Free Training & Development
• Tuition Assistance for a wide variety of classes!
• Public Service Loan Forgiveness (PSLF) qualifying agency

The Family Engagement Specialist will oversee new families entering and exiting from shelter, will help provide basic necessities, and will support as these families work to resolve their homelessness. Every activity you undertake will provide someone safety and help them on their journey to housing. This position requires a high degree of compassion, problem solving skills, and respect for guests as you monitor sensitive personal data and work with families to help them find the resources they need to step out of homelessness and back in to the community.

• Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
• This is an in‑person position that requires travel between various resource centers and shelters.

529 9th Ave, Midvale, UT 84047

Supportive Services Manager

Full‑time

Days, Varies

Grade 6, $18.90/hour

Non‑Exempt

• Complete intakes when families enter shelter and ensure accuracy and completeness of data collected.
• Help families access resources in community and creatively problem solve plans to move into stable housing and increase family resources and overall stability.
• Collaborate with clients and other members of the Services team to establish fundin
• Orient new families to shelter with trauma‑informed approach, review shelter rules and in‑shelter resources available to guests.
• Gather documents and create guest files for use in multiple departments.
• Assist families in applying for vital documents upon entry to shelter.
• Assist in the maintenance and upkeep of the shelter bed management process.
• Provide support, training, and assistance to Family Advocate and Case Management staff with regard to intake paperwork and processes and Client Track data entry.
• Coordinate efforts to gather complete and accurate client information across multiple departments and foster good interdepartmental relations.
• Professionally represent the Family Engagement Team in meetings with other agency departments and…