Veterans Case Manager Job Salt Lake City area,Utah USA,Social Work

Who We Are

The Road Home was founded in 1923 and has been a leader in ending homelessness for over 100 years. We provide low-barrier emergency shelters, supportive services, and housing-first-minded rental assistance that helps individuals and families step out of homelessness and back into the community. We are seeking compassionate and empathetic individuals who are interested in making a difference in the lives of others and their community.
The Road Home is an Equal Opportunity Employer

Diversity, Equity, Inclusion & Belonging (DEIB) is essential to The Road Home’s mission of helping people experiencing homelessness move back into housing. We know that having a more diverse team makes our organization stronger and leads to better experiences and outcomes for the people in our programs.

The Road Home is a 501c3 non‑profit social services agency whose mission is to help people step out of homelessness and back into our community.
Come be part of the solution.
We have a robust, reasonably-priced, and inclusive benefits plan for full and part‑time employees (25-40 hours/week)

Health Care Plan (Medical, Dental & Vision)
HSA, FSA, HRA (We reimburse part of your deductible!)
Retirement Plan (403B with TRH contribution and match)
FREE Life Insurance for employees
Paid Time Off (Vacation, Sick & 12 Public Holidays)
One Floating Holiday Per Year
Free Short Term & Long Term Disability
Employee Assistance Program
Free Training & Development
Tuition Assistance for a wide variety of classes!
Public Service Loan Forgiveness (PSLF) qualifying agency

Job Summary

The Veterans Case Manager delivers housing and stability services to Veteran households in Salt Lake County through the Supportive Services for Veteran Families (SSVF) program. This role engages Veterans experiencing homelessness, whether in shelters, transitional housing, unsafe environments and places not meant for human habitation, or facing eviction, to assess eligibility for housing assistance and benefits, with the ultimate goal of helping them secure stable housing.

Case Managers provide ongoing support to housed Veterans, addressing barriers and connecting them to community resources that promote long‑term stability and self‑sufficiency. The position requires frequent 1:1 client meetings in community and home settings, alongside time‑sensitive coordination of outreach and case management services. Success in this fast‑paced role demands strong organizational skills and the ability to balance multiple priorities effectively.

* Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

* This is an in‑person position.

Location

Pamela Atkinson's Resource Center
3380 S 1000 W, South Salt Lake, UT 84119

Position Status

Full‑Time

Reports To

Veteran Housing Supervisor

Shift

Monday - Friday, 40 hours

Grade, Starting Rate

Grade 6, $18.90/hour

FLSA Status

Non‑Exempt

Essential Duties and Responsibilities

Outreach duties include creating tailored housing plans to fit the specific barriers of a Veteran and their household with consideration for their individualized needs and goals.

Ability to independently manage a caseload including tracking and meeting ongoing eligibility requirements, prioritizing tasks and daily schedule, and using a progressively engaged approach to balance administrative and client facing duties.

Provide direct case management services to clients, including crisis intervention, creative problem solving, basic needs services, obtaining vital documents, agency and community resource utilization, and connecting to housing programs/resources.

Attend weekly staff meetings and other meetings as assigned.

Maintain records, case management notes, incident reports and statistical data as required, and participate in research and/or special projects as needed.

Assist with and promote community education, response, and problem solving around homelessness issues.

Drive an agency vehicle to various locations and maintain cleanliness of agency vehicle. Keep agency vehicle stocked with basic need items and submit gas receipts to supervisor in a timely manner.

Attend mandatory agency…


Increase/decrease your Search Radius (miles)



Job Posting Language