Family Visitation Specialist- Council Bluffs, IA

Transports youth and supervises visitation. Make a Difference in a Child’s Life – Become a Family Visitation Specialist in Council Bluffs, IA! Starting Pay: $17.00–$20.00 per hour Full-Time

Shifts:

Includes evenings and weekends Looking for a rewarding role where every trip counts? As a Youth Transport & Visitation Specialist, you'll ensure the safety and well-being of children during transport and family visits. Be the trusted support that helps children reconnect safely with loved ones—and make each ride matter.

• Medical, Dental, and Vision Insurance – Free services at Boys Town Clinics for enrolled employees
• 401(k) Retirement Plan – 100% Employer Match up to 6%
• Paid Vacation, Sick Time, and Paid Holidays
• Tuition Assistance – Support for continuing your education
• Employee Assistance Program – Free confidential services for you and your family
• Company-paid Life Insurance and Long-Term Disability

• Safely transporting youth to and from family visits
• Supervising visits to ensure safe, appropriate interactions
• Guiding parents with constructive engagement and redirection
• Documenting visits and reporting behaviors or safety concerns
• Building trust with families to support positive outcomes

• High school diploma or equivalent required
• 1+ year of experience in youth care or human services
• Valid driver's license with good driving record and be able to pass a Motor Vehicle Registration check
• Ability to drive for extended periods and work flexible hours including evenings/weekends
• Ability to provide own transportation (mileage reimbursed) to complete travel requirements of the job required.
• Meet auto insurance requirements established by Boys Town policy and/or State and Local laws required.

• Ability to lift children or car seats up to 50 lbs
• Must be able to safely transport youth in all weather conditions
• Comfortable entering varied home environments and managing challenging behaviors

This job description incorporates the essential functions and duties required for this position. However, other duties may be required and assigned at times and as determined by a supervisor in order to meet the needs of the organization.

Serves as a role model in carrying out activities and behaviors that reflect the values and principles of the Boys Town mission.

Must be able to lift car seats and children up to 50 pounds Reasonably expected to have and maintain sufficient, agility, and endurance to perform all job requirements (including stressful situations – physically, mentally, and emotionally) encountered on the job without compromising their health and well-being or that of their fellow employees, youth, or families. Must have sufficient ability to see, hear, speak, and mobility to monitor youth.

Duties are performed in both indoor and outdoor settings. While performing the duties of this job, the employee is subject to outside weather conditions and may be required to visit homes with substandard living conditions and domestic pets. Travel/transportation is a significant responsibility of this position. Must be a safe driver and transport youth and families in all seasons and weather conditions.

Care and respect for others is more than a commitment at Boys Town – it is the foundation of who we are and what we do. At Boys Town, we cultivate a culture of belonging for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results.

About Boys Town:
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