Shift Coordinator - Swing Shift - Women's Resource Center

Description

Schedule: Full Time, swing shift

Pay: $22.50 / hr (non-exempt)

• Low-cost medical, dental, and vision coverage. Health savings account. 403b retirement plan with employer match (50% match up to 3%).
• Employee Assistance Program for all employees
• 33 paid days off: 11 observed paid holidays, 12 sick days, and 10 vacation days to start. Vacation increases to 12 days after 1 year, 15 days after 2 years, and more at 5 and 9 years of service.
  • Sick and vacation time accrue hourly per pay period.
• $50,000 in employer-paid life insurance; additional coverage available.
• Employer contribution to your Health Savings Account (paid quarterly)
• Employee Referral Program including cash bonuses and paid time off

Volunteers of America, Utah (VOA Utah) is part of a national, nonprofit, faith-based human services organization. Volunteers of America, Utah provides community-supported paths for those who are vulnerable to improve their lives and increase their self-reliance. In alignment with our mission, we encourage individuals with lived experience to apply. We recognize that a person’s life experiences can provide firsthand knowledge relevant to being successful in the work that we do.

To recognize and meet the distinctive needs of women who are experiencing homelessness by providing shelter, case management, life skills training, connection to community services and resources with the ultimate goal of assisting all clients in obtaining safe and stable housing.

The Staff Coordinator will assist the Associate Director in ensuring staffing levels for 24-hour coverage of the Geraldine

E. King Women’s Resource Center. Provide initial on-boarding and on-going training and supervisory support to Housing Advocates. They will also assist with management of resource center activities and coverage of absent staff; provide a safe and nurturing environment for clients and staff in accordance with licensing, agency, and contract standards.

• Participates in hiring, training, performance evaluations, and disciplinary processes of assigned staff members. Ensuring they are providing high quality Trauma Informed services.
• Meets with assigned staff members for regular individual meetings to address concerns, feedback, and to encourage career development and self-care.
• Ensure the training and implementation of evidenced based/best practices such as motivational interviewing, stages of change, trauma informed practices and procedures.
• Provide direct supervision, guidance, and support to Housing Advocates.
• Assist Associate Director in running and participating in daily shift change meetings and attend all other meetings within scope of responsibility.
• Assists in shelter intakes, assessing client eligibility in housing and needed supportive services.
• Assist in conducting Lethality Assessment as needed and connection to supportive services for clients who have experienced domestic or intimate partner violence.
• Assist in resolving conflicts utilizing de-escalation skills and trauma informed practices. Also provides immediate and professional response to any security /safety emergency or disturbance within or immediately outside facility following appropriate policies and procedures.
• Answers phones, greets clients, volunteers, donors, and other visitors in a friendly and professional manner and provides assistance as needed.
• Completes all documentation, incident reports and all other client and facility documentation in accordance with licensing and contract requirements as assigned.

• Complete payroll, receipt coding and pay-related functions in a timely manner.
• Participate in Management On-Call Schedule.
• Assists Associate Director in maintaining Staff Schedule.
• Develop…