Recreation Receptionist Administration

Req : 1934

Business Unit: Electoral Area Services

Division: Salt Spring Island Administration

Regular / Auxiliary: Auxiliary

Job Type: Auxiliary as and when needed

Pay Grade: CAN/05/02/J05

Rate of Pay: $32.57 - $32.57 per hour; plus 15% in lieu of benefits

Hours of Work: Varies - as and when needed, including days, evenings and weekends

This position provides front-line reception, cashier support, and clerical services.

• Provides counter and phone reception services.
• Receives and directs customer enquiries.
• Provides program and schedule information to the general public.
• Process payments including admissions, program registrations, and bookings ensuring balanced transactions.
• Responsible for using the recreation software program registration ensuring accurate data input for family and organization accounts.
• Maintains and controls various cash floats and secures all cheques/cash in safe and closes credit/debit card machines at end of shift.
• Maintains office filing system.
• Performs other reception and administrative duties, as required.
• Assists program and administration staff with special projects, as required.
• Ensures the reception area is maintained in an organized and tidy manner at all times.
• Performs typing and general correspondence composition, as required.
• Handles Lost and Found inventory.
• Provides assistance in responding to emergency situations including first aids and facility evacuations, as required.
• Follows all policies, procedures and standards of the CRD.
• Performs other related duties as required.

• Able to work flexible hours to meet operational needs, including weekends, days and evenings.

• Excellent communication (verbal and written), interpersonal and customer service skills.
• Strong MS Word, Excel, PowerPoint and Outlook and SharePoint skills.
• Thorough knowledge of office operations, administrative processes and systems.
• Expert ability to deal with the public with professionalism, tact and diplomacy.
• Expert ability to respond professionally to queries in person, over the phone and via email.
• Strong ability to establish and maintain effective and collaborative working relationships.
• Strong ability to work effectively in a team environment and individually with minimal supervision.
• Excellent organizational skills, including the ability to work under pressure, prioritize work and to set and meet deadlines.
• Considerable experience with cash handling.
• Strong ability to operate various types of office equipment.
• Considerable switchboard operation experience.

• Post‑secondary courses in a related discipline
• A minimum of 1 year directly related experience

• Acceptable criminal record check. The applicant/incumbent is required to undergo a criminal record check to work in this position and to report to their supervisor if any criminal charges are laid against them that may be related to their employment.
• Standard First Aid and CPR‑C

We welcome all qualified applicants to apply and may consider a combination of experience, education and/or training where possible. We value the diversity of the people we hire and serve. In our commitment to bring differing perspectives to our workplace, and to deliver the best possible service to our customers, we encourage and welcome applications from all people with diverse backgrounds, abilities, and lived experiences.

Please let us know if you require an accommodation during the application and selection process. Your confidential request can be sent to