Customer Delivery Driver, Supermarket Assistant

Base pay range

This range is provided by Waitrose & Partners. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

As one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner‑led service right to our customers’ doors. You will also support the shop team with daily tasks such as stock replenishment and housekeeping.

Due to its nature, you need to be 18‑years or older to work in this role.

• Checking your delivery routes for the day.
• Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
• Ensuring all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance and health and safety.
• Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority.
• Helping customers with their shopping and building a rapport with them based on trust and service.
• Supporting the wider shop team when required with general shopkeeping tasks.

• Full valid B‑Category UK manual driving licence with no more than 6 points.
• Great customer service skills.
• Time‑management skills.
• Able to cope with the physical requirements of the role (e.g. lifting crates, moving cages).
• Comfortable working independently with the ability to be self‑motivated and adaptable.
• IT literate.

• Previous experience in a driving role and knowledge of chilled vehicles would be welcomed.

We’re the largest employee‑owned business in the UK and home of our cherished brands, John Lewis and Waitrose.

We’re not just employees, we’re Partners, driven by our purpose to build a happier world. We’re ruthlessly focused on being brilliant at retail, continuously innovating and diversifying.

As Partners we all share the responsibility of ownership and its rewards. We use our voices to contribute to our success, working together through good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We aim to provide a flexible working environment, including flexible hours, job sharing or shorter hour contracts where possible. Discuss this further with the hiring manager during your interview.

Some roles are subject to pre‑employment vetting, which may include DBS checks. Any DBS checks required will be carried out by a third‑party registered body and financial probity checks may also be required for some roles. We occasionally close vacancies early if we receive a high volume of applications, so we recommend you apply early. If you require a reasonable adjustment due to a disability, please contact us as soon as possible.