Inside Sales Executive

Internal Sales Executive

Location:

Plymouth

• £30,000 – £35,000 per annum, depending on experience.
• Bonus scheme upon successful completion of probation.
• Private medical insurance after 2 years of service.
• Pension with employer contributions matched up to 8%.
• Life Assurance.
• 25 days’ annual leave plus Bank Holidays.
• Electric Car Salary Sacrifice Scheme.
• Comprehensive training and ongoing professional development.
• Genuine opportunities for career progression within a growing international logistics business.
• A supportive, collaborative culture where your contribution is recognised and rewarded.

As an Internal Sales Executive you will manage enquiries, generate quotations, and proactively develop business with both new and existing customers. You will work closely with sales, procurement, marketing and operations teams to ensure customers receive competitive solutions and outstanding service from initial enquiry through to operational delivery.

• Respond to sales enquiries from new and existing customers via phone, email and web enquiries.
• Produce accurate and competitive freight quotations across multiple transport modes.
• Proactively follow up quotations, negotiate where appropriate and convert opportunities into confirmed business.
• Monitor customer booking activity, identify gaps and re‑engage customers to maximise business opportunities.
• Identify opportunities to introduce additional services and trade lanes.
• Build and maintain strong customer relationships through regular communication.
• Accurately maintain customer records, quotations and sales activity within the CRM system.
• Support operational teams by providing pricing and rate assistance where required.
• Work closely with internal departments to deliver an exceptional customer experience.
• Ensure all activities are completed in line with industry regulations and company procedures.

• Experience with in freight forwarding or logistics.
• Previous internal sales or commercial experience is advantageous, but not essential for candidates with strong operational freight forwarding experience.
• Excellent communication and relationship‑building skills.
• A proactive, enthusiastic and positive approach to sales.
• Strong organisational skills with excellent attention to detail.
• Good time management and the ability to prioritise multiple tasks.
• The ability to work independently while contributing to a collaborative team environment.
• A desire to develop commercially and build a long‑term career within logistics.