Universal Branch Associate - San Angelo

Join to apply for the Universal Branch Associate - San Angelo role at Texas Trust Credit Union

• Create a member experience that makes them feel welcomed.
• Personalize every interaction by using the member's name and thanking them for choosing Texas Trust.
• Find ways to exceed member expectations while complying with policies, procedures and regulatory requirements, building relationships to enhance members' financial futures.
• Utilize exceptional service skills to engage with members and present member-focused solutions to deepen relationships in person, by phone, and through written communication.
• Initiate a warm transition to other areas of business to address extended member financial needs.
• Educate members on convenient banking through multi-channel solutions including online and mobile banking.
• Proactively collaborate with other departments to satisfy all member requests.
• Be flexible and willing to assist in other lines of business as requested.
• Identify potential fraud and take appropriate action to prevent losses.
• Present a helpful and positive attitude, focusing on solutions and promoting a collaborative environment at all times.
• Practice and promote the team’s "Yes And" culture.
• Comply with established regulations and law requirements.
• Perform various other duties as assigned.

1-2 years of retail experience. Minimum of 1 year of previous teller/CSR experience preferred.

• High School Diploma/GED required.
• Ability to operate multiple computer systems efficiently.
• Organized, meticulous self-starter who can work independently.
• Strong processing, analytical and critical thinking skills.
• Strong work ethic and adaptable team player mentality.
• Highly developed sense of integrity and commitment to member satisfaction.

Entry level

Full-time

Finance and Sales

Banking