Integration Analyst

TCP is committed to cultivating a diverse and inclusive team. However, we are not able to sponsor visas for this role.

About TCP (Time Clock Plus):
For more than 30 years, TCP has helped organizations engage their people by providing flexible, mobile timekeeping and workforce management solutions. Trusted by tens of thousands of customers and millions of users, TCP delivers best-in-class technology and personalized support to organizations of all sizes in the public and private sector to meet their complex timekeeping, employee scheduling, leave management, and other workforce needs.

We recently embraced our refreshed brand, completed our first acquisition of Humanity, an industry-leading cloud-based scheduling platform. Growth is happening, and our vision for a successful future is clear — we’d love for you to join us on this journey!

As an Integration Analyst, you will

• Work with internal and external customers to identify and understand client processes and business needs as they pertain to integrations
• Translate client processes and business needs into specific integration requirements and technical design documentation
• Ensure that development, deployment, and implementation of integration supports the client’s processes and business needs
• Analyze and identify data issues that require an override on core systems or assistance with data mapping between systems
• Analyze and identify data issues in relation to the technical design document and work with the developer to document in Jira and make corrections
• Provide support to the implementation team as needed for integration work

• 0-2 years of software analyst or relevant experience
• Expert knowledge and troubleshooting of Senior IS
• All Integration Test Analyst competencies
• Strong ability to communicate clearly and concisely
• Strong ability to prioritize workload
• Strong ability to prioritize and manage escalations
• Remain professional under severe pressure
• High level of customer empathy
• Strong email etiquette and grammar
• The ability to display our core values when working with customers and peers
• The ability to display adaptability and flexibility in work products
• Strong interpersonal and relationship skills
• Sound decision making and judgment
• Accountable and results focused
• Supportive in people development
• Organizational savvy

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

• Competitive salary
• 20 Days of PTO (Paid Time Off) and 13 days of company wide holidays
• 8 hours to volunteer and impact the community
• Comprehensive benefits (Health/Dental/Vision/ 401K)
• Employee Choice Pre-Tax Benefit