Applications Support Technician
Listed on 2026-10-30
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support, Systems Administrator
Position Information
Job Title
Job Title Applications Support Technician
Position Type
Position Type Student
Division
Division Finance & Administration
Department
Department Information Technology
Be part of the front line of tech support at ASU .
- Provide technical support to customers by troubleshooting software-related issues via phone, email, remote tools, or in-person assistance.
- Assist supervisors and vendors with installing, updating, and maintaining system, utility, and application software, including:
- ASU Google and O365 email systems
- Virtual Desktop Infrastructure ( VDI ) for labs and remote access
- Managing user access within various software systems
- Software packaging, deployment, and updates
- Perform additional duties as assigned to support the department’s operations.
Standard operating hours are 8:00 AM – 5:00 PM, Monday through Friday. Student technicians must schedule their work hours within this time frame but may occasionally be asked to assist with events or support needs outside standard hours.
Required Qualifications
- Must be a currently enrolled student, registered for classes, and in good academic standing.
- Must maintain a 2.0 GPA or higher.
- Basic understanding of computer software and basic troubleshooting ability;
- Ability to work individually and also with team members;
- Must effectively communicate one on one with end users;
- Ability to efficiently manage your time in a fast-paced work environment
Experience with the following is preferred but not required:
- Windows OS
- Mac OS
- VDI Horizon
- Software Packaging and Deployment ( KACE / SCCM /Intune)
- Microsoft Office Suite (0365)
- Computer programming
- Active Directory Services
- Transport computers and other equipment across campus
- Sitting/standing at a computer during work shift
Salary Starting at $13 an hour
EEO Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, or status as a protected veteran.
In compliance with the Americans with Disabilities Act ( ADA ), Angelo State University is committed to providing reasonable accommodations to ensure equal access to employment opportunities for qualified individuals with disabilities. We are committed to ensuring that a qualified individual with a disability has the same rights and privileges in employment as non-disabled employees. If an accommodation is requested for the job application process, please contact our office at or email us at hr .
Posting Number
Number of Vacancies
Number of Vacancies 2
Open Date
Open Date 10/28/2026
Close Date
Close Date 01/31/2027
Open Until Filled Yes
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