Finance & Administrative Operations Coordinator

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Finance & Administrative Operations Coordinator based in Canada.

This is a hands-on finance and business operations role supporting a growing small business in a fast-moving environment. You will combine accounts receivable, reconciliation, bookkeeping support, payroll coordination, and administrative operations. The role requires strong practical experience with Quick Books Desktop, payment follow-up, financial records, and Excel-based reporting. You will take ownership of recurring financial tasks while proactively resolving discrepancies, missing information, and outstanding items.

Success in this position depends on organization, persistence, attention to detail, and the ability to work independently. You will also help improve processes, maintain documentation, and keep day-to-day financial and operational activities moving efficiently.

• Manage weekly accounts receivable aging reviews, identify overdue balances, and proactively follow up on outstanding customer payments.

• Maintain open-item lists and follow-up trackers for unresolved balances, payment exceptions, missing information, and other financial issues.

• Maintain customer records, payments, deposits, statements, and AR reporting in Quick Books Desktop
  .

• Coordinate with receivables, collections, bookkeeping, and client contacts to resolve payment exceptions, unapplied credits, aging items, and open balances.

• Monitor deposits from checks, cash, and money orders collected by field staff and reconcile expected customer payments against bank and accounting records.

• Manage physical check processing and follow up on outstanding deposits or payment items.

• Use billing platforms such as Service Channel and related systems to monitor billing exceptions and payment issues.

• Compare invoice, customer, and payment records between Route Star, Quick Books, and other systems to identify and resolve mismatches.

• Prepare Excel-based reports, reconciliations, financial trackers, and other operational reports.

• Gather receipts and supporting documentation for business expenses, including fuel, supplies, maintenance, uniforms, vehicle costs, vendor purchases, and other card activity.

• Identify unusual variances, missing documentation, discrepancies, and other issues requiring investigation or follow-up.

• Coordinate with the bookkeeping team by answering questions, gathering source documents, tracking outstanding requests, and ensuring documentation is delivered promptly.

• Prepare payroll support information, including commissions, additional pay items, reimbursements, pay-stub checks, and supporting documentation.

• Gather new-hire payroll information and maintain organized payroll-support records while following up on missing details.

• Maintain weekly open-item trackers, checklists, status updates, and recurring task schedules.

• Support inventory and receipt management, office supply ordering, and fleet-related administrative coordination.

• Prepare and route client-related documents and provide routine administrative support, including scheduling, record maintenance, task tracking, and follow-up.

• Support HR-related administrative activities under the direction of designated advisors or managers.

• Communicate proactively with customers, vendors, bookkeepers, corporate contacts, and internal stakeholders to obtain information and keep tasks moving.

• Help create, document, and improve recurring processes and standard operating procedures.

• Provide additional finance, administrative, and operational support as required within the agreed scope of work.

• Strong hands-on experience with Quick Books Desktop is required.

• Practical experience in accounts receivable
  , including payment follow-up and collections coordination.

• Experience reconciling customer payments, deposits, bank activity, and accounting records.

• Background in financial administration, bookkeeping, accounting support, or a closely related function.

• Strong Microsoft Excel skills and confidence preparing reports, trackers, reconciliations, and financial analyses.

• Experience identifying discrepancies, missing documentation, unusual variances, and payment exceptions.

• Experience reconciling customer payments against bank and accounting records is preferred.

• Familiarity with Service Channel or similar multi-service/client billing platforms is an advantage.

• Experience with
  Route Star is a plus.

• Payroll-support…