Program Manager

Position: Full Time Program Manager

Summary Description of This Position’s Work and Contributions to The Chamber’s Success

The Program Manager for the Public Policy Department provides critical administrative, operational, and programmatic support to the Senior Vice President of Public Policy & Economic Development. This role is ideal for a self‑motivated professional who takes pride in producing excellent work, thrives in a fast‑paced environment, and is motivated by impact, responsibility, and contributing to making San Antonio a great place to live, work, and grow a business.

Essential

Duties

• Provide high-quality administrative and programmatic support to the SVP, anticipating needs and ensuring smooth daily operations.
• Staff monthly membership meetings; maintain accurate rosters and distribution lists.
• Monitor public agencies and summarize relevant actions, initiatives, and developments for internal use.
• Support calendar and schedule management for the SVP.
• Coordinate meeting & event logistics; develop meeting materials and contribute to content creation.
• Represent the Greater Chamber at external meetings, events, and community forums, as assigned.
• Partner with Communications team on messaging and materials related to Public Policy efforts.
• Support development and distribution of department newsletters.
• Serve as liaison to Special Events team for Chamber‑wide events related to Public Policy.

Education Required

Minimum:

• Bachelor’s degree, required.
• Please provide TWO short writing samples of no more than 2 pages.

Previous Experience Requirements

• Ideal candidate will have at least 3 years of professional experience. Experience with a membership organization, preferred.

Qualifications

We are looking for someone who demonstrates:

Drive & Work Ethic

• Strong initiative, exceptional organization, and personal commitment to producing excellent results
• Reliability and consistent follow through with commitments
• A desire to build, improve, and innovate; thrives in environment where initiative is rewarded

Skills & Professionalism

• Ability to work independently and collaboratively as part of a team
• High level of discretion, professionalism, and sound judgment
• Strong written and verbal communication skills, including proofreading and attention to detail
• Proficiency in Microsoft Office and comfort with online research and general administrative tools
• Ability to clearly explain and summarize complex information

Collaboration & Community Awareness

• Customer service mindset and problem‑solving orientation
• Experience working with diverse partners, volunteers, business leaders, and/or donors
• Familiarity with local, state, and federal government functions
• Knowledge of local elected officials, major employers, and current local issues or news

Skills That Are a Plus

• Experience working with a CRM
• Experience with virtual meeting/event platforms (i.e. Whova)
• Fluency in Spanish
• Experience working with elected officials

Physical & Schedule Requirements

• Reliable transportation required
• Flexibility to attend meetings or events or respond to communications outside of normal business hours.
• Occasional standing and lifting of at least 20 pounds

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