Front Desk Coordinator - Float

Join to apply for the Front Desk Coordinator I - Float role at GI Alliance

Location:

San Antonio, TX | Salary: $40,000 - $50,000.

GI Alliance is seeking an experienced Front Desk Coordinator I to support the office manager and providers. The role involves a broad range of clerical duties, patient coordination, data entry, and financial processes to maintain a smooth front office operation.

• Answer and screen high‑volume telephone calls in a courteous manner, recording messages for providers and other personnel.
• Schedule patient appointments and procedures according to established policies and procedures.
• Check‑in patients upon arrival and check‑out upon departure.
• Obtain accurate information from patients and ensure all registration forms are complete.
• Collect patient and insurance payments and reconcile charges daily.
• Verify account balances and refunds for accuracy and provide information to patients regarding unpaid balances.
• File records in appropriate sections of patient charts in the EMR.
• Prepare patient charts in advance and scan documents into charts in the EMR.
• Transcribe letters and create forms as needed.
• Maintain files and records in a confidential manner.
• Maintain organization and efficiency of the front office, including office supply inventory.
• Maintain patient confidentiality.
• Perform other related duties as directed or assigned.

• Education: High school diploma or GED.
• Experience: Minimum of two years of experience in a medical office, front office, or scheduling (preferred).
• Level I Requirements: Entry level (1–4 years experience) or above with minimal supervision, or more than 4 years experience with basic supervision.

• Knowledge of clinic policies and procedures.
• Knowledge of computer programs and applications.
• Basic arithmetic skills for accurate calculations and reconciliations.
• Skill in operating office equipment.
• Skill in handling paperwork/filing.
• Skill in handling incoming phone calls and triaging appropriately.
• Strong written and verbal communication.
• Ability to learn other computer programs including Microsoft Excel, e‑mail, Internet, and Microsoft PowerPoint.
• Ability to sort and file materials correctly by alphabetical or numeric systems.
• Flexibility to respond to changing demands.
• Ability to organize and prioritize tasks effectively.

GI Alliance is an Equal Opportunity Employer. We are committed to creating an inclusive, welcoming, and equitable work environment. Our company values and celebrates the diversity of our physicians, staff, and patients. All job offers are contingent on the successful completion of a pre‑employment criminal history check.

Please note:

All applications must be completed in full for consideration.

EEO/AA-M/F/disabled/protected veteran

• Seniority Level: Entry level
• Employment Type:
  
  Full‑time
• Job Function:
  Administrative
• Industry: Hospitals and Health Care