Customer Support Assistant

Company Description

Dinamic As Group is a leading organization committed to delivering innovative solutions, building strong partnerships, and creating a meaningful impact across every project we undertake. With a strong presence in the industry, we pride ourselves on excellence, integrity, and forward-thinking strategies. Our team thrives in a collaborative environment where new ideas are welcomed, professional growth is encouraged, and every voice contributes to our shared success.

Job Description

We are seeking a detail-oriented Customer Support Assistant to join our team in San Antonio. The ideal candidate will play a key role in supporting clients, ensuring efficient communication, and delivering exceptional service. This position requires a proactive mindset, strong organizational abilities, and a commitment to maintaining high standards in every interaction.

• Provide timely and professional responses to customer inquiries.

• Assist in resolving issues by coordinating with internal departments.

• Maintain accurate records of client communications and follow-up actions.

• Support daily administrative tasks to ensure smooth workflow.

• Identify opportunities to improve processes and enhance the customer experience.

• Uphold company standards of quality, confidentiality, and service excellence.

• Strong written and verbal communication skills.

• Ability to multitask and manage priorities effectively.

• High attention to detail and strong organizational skills.

• Problem-solving mindset with a customer-focused approach.

• Ability to work independently and collaboratively within a team.

• Proficiency with basic office software and digital tools.

• Competitive salary ranging from $48,000 to $52,000 per year.

• Professional growth and development opportunities.

• Supportive and collaborative work environment.

• Stable, long-term career potential within a growing company.

• Opportunities to build valuable skills in customer service and operations.