Director, Board Relations & Engagement

General

Summary:

This position provides high-level governance coordination and administrative support to the San Antonio Food Bank Board of Directors and the organization's broader governance structure, including affiliated boards, regional advisory boards, and committees. This position is responsible for coordinating board operations, meeting schedules and logistics, preparing board materials and official documentation, and tracking board member participation across the organization's four mission pillars of Food, Time, Money, and Voice.

The role requires strong organizational skills, sound judgment, discretion, and the ability to engage professionally and effectively with senior organizational and community leaders.

• Serve as the central operational contact and liaison for all members of the Governing Board and regional Advisory Boards.
• Owns end-to-end event production including scheduling, calendar coordination, venue bookings, and catering logistics for all board meetings, committee sessions, and annual retreats.
• Prepare, organize, and distribute all board packets, presentation decks, executive reports, and agenda materials prior to meetings.
• Attend all board and committee meetings, record official meeting minutes, and distribute approved minutes to members in a timely manner.
• Manage, sort, and respond to routine incoming correspondence for the President & CEO relating to board members.
• Protect confidential board records, contact directories, terms of service, and committee rosters in compliance with bylaws.

• Track and maintain accurate records of board member engagement across the four mission pillars:
  Food, Time, Money, and Voice.
• Coordinate onboarding logistics, orientation materials, and records management for incoming board and advisory members.
• Coordinate executive VIP volunteer opportunities, shift logistics, and participation frameworks for board members and advisory committees during special distribution events and relief campaigns.
• Prepare donor thank-you correspondence, formal letters, and recognition materials for board members.
• Maintain a 90% attendance rate for board meetings and roster headcounts (minimum of 12 members),
• Optimize board-led fundraising initiatives to reach an annual goal of $2,000,000 in corporate giving and $85,000 in individual giving.

• Coordinate venue logistics, seating, materials, and administrative production for signature annual events (e.g., State of the Food Bank) and stakeholder meetings.
• Greet visiting board members and dignitaries, determining appropriate access to executive leadership.
• Supervise, set clear expectations, provide real-time coaching, and deliver continuous feedback to Executive Office Coordinator.
• Perform additional administrative and clerical duties as assigned by the President & CEO.

• Bachelor’s degree in Business Administration, Communications, Public Administration, Non-Profit Management, or a related field required.
• Minimum of 3–5 years of progressive governance, board liaison, or senior executive level support experience within a non-profit, public agency, or corporate enterprise.
• Proven track record of drafting executive-level correspondence presentations.
• Experience collaborating across internal departments to collect data and turn programmatic benchmarks into structured governance records.

• Solid understanding of non-profit board structures, administrative procedures, record-keeping, and meeting protocols.
• Excellent oral and written communication skills; proficiency in drafting routine correspondence, taking precise meeting minutes, and proofreading.
• Exceptional…