Business Support Analyst

SQL, UX and Human Centered Design
Tableau, Any Reporting Tool, ETL

Supports and enables the business by analyzing and evaluating relevant routine business data, information, metrics and processes to identify opportunities and solutions to business plan development and optimization of business operations. Responsible for supporting key functions and providing recommendations to achieve current and future business strategy needs/objectives.

• Provides operational support on current processes and supports business operations and management in identifying opportunities and solutions to meet current and future business needs.
• Organizes and defines parameters of assigned projects and assembles relevant data for said project(s).
• Validates information and interfaces with other departments to include presentations of documented findings, alternatives and recommended actions.
• Gathers information, analyzes data and trends, identifies root causes, and develops recommendations to improve business operations.
• Reviews, validates, and/or analyzes reports that function as a control to existing processes.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.