Process Improvement Consultant

Process Improvement Consultant

Job :  | Category:
Project Management | Type:
Full Time | Job Location s: US-Remote | US-TX-San Antonio

We have an opportunity for a Process Improvement Consulta nt to join our Business Operations team . The successful candidate will be a creative thinker and problem solver, with a passion for education and training. In this highly visible role, you'll be responsible for managing initiatives and contribut ing to team effort s , such as: continuous process improvement, building and maintaining program dashboards, strategic planning , d eveloping business rules , processes, metrics, policies, and standards, and other administrative tasks .

This role will have the unique opportunity to help shape education for active duty service members and healthcare professionals on a global scale .

• Tracking and working high priority initiatives , identifying obstacles , risks, and opportunities, p resent ing updates/materials to senior division, program, and government officials
• Promot ing continuous process improvement and standardization by proactively identifying gaps in service, training, or other processes and drafting, developing, and/or updating business documents and requirements
• Coach ing , consult ing with, and assist ing the client in project coordination (e.g., stakeholder report) , program dashboard creation and maintenance, process improvement , and strategic planning
• Develop ing , maintaining, and training end-users on how to use p rogram d ashboards
• Developing automated workflow processes to track progress and streamline operations
• Assist ing in the creation and establishment of a Process Asset Library, creating templates and documentation to support project management and education initiatives
• Assist ing with the enterprise risk management program and training on identification, mitigations, and best practices
• Providing decision support through data gathering, information analysis , and presenting considerations to relevant stakeholders
• Supporting Commercial-Off-the-Shelf (COTS) integrations
• Maintaining current, accurate listings of outward facing IP addresses for authentication
• Conduct ing research and analysis to develop white papers, briefings, standard operating procedures (SOPs), P rocedural I nstructions (PI) , and executive summaries
• Develop ing concise, professional, and compelling executive presentations on major initiatives
• Supportorganizational planning and coordination for a wide variety of summits, initiatives, and educational opportunities
• Coordinates with offsite, remote, and/or external organizations , teams , and/or vendors to conduct data calls, complete tasks, and manage initiatives
• Identifying and managing ad hoc strategic projects
• Assist ing with research with policies and emerging regulations and provide analyses, recommendations
• Assist ing in facilitation and the coordination of high-level meetings, ensuring that read- aheads are relevant, quality checked, and ensuring that minutes are submitted on time
• Provid ing administrative support for meetings and conferences (meeting minutes, notes, action items, etc.)
• Updat ing and maintain ing multiple client SharePoint site s , dashboards, and shared drives.

• A BA/BS degree in a related field
• 3 + years of experience in Business Operations, Education and Training , or a related field
• Must be proficient in Microsoft Office applications (PowerPoint, Word, Excel, and Outlook)
• Must p ossess es excellent oral and written communication , as well as presentation skill s
• Ability to work independently and multi-task in a high paced environment with quick turnaround for documents, briefs, and other deliverables
• Must be a self-motivated, proactive team player that is responsive and easily adaptable, with the ability to step in and support the client with minimal direction
• Strong customer service and interpersonal skills
• Must be able to obtain and maintain government eligibility requirements
• Strong process improvement knowledge and abilities;
  Six Sigma preferred
• A sincere interest in education and training, process improvement, and/or standardization strongly desired
• Experienc e…