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Senior Product Manager, AI‑Driven Customer Care

Job in San Antonio, Bexar County, Texas, 78208, USA
Listing for: Petco
Full Time position
Listed on 2026-01-02
Job specializations:
  • Business
    Business Development, Product Specialist
Salary/Wage Range or Industry Benchmark: 103800 - 155700 USD Yearly USD 103800.00 155700.00 YEAR
Job Description & How to Apply Below
A leading pet care company is seeking a Product Manager to enhance customer support technologies, focusing on Salesforce Service Cloud and AI capabilities. In this role, you will define the strategy for automation and customer self-service, ensuring close collaboration with IT and operational teams. Candidates should have over 5 years of product management experience in customer service technologies and strong analytical skills.

A degree is required, with familiarity using tools like Jira and Figma. This is a full-time position located in San Antonio, Texas, offering a salary between $103,800 and $155,700.
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Position Requirements
10+ Years work experience
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