Reconstruction Coordinator​/Program Coordinator

Overview

Reconstruction Coordinator – Paul Davis Restoration of San Antonio. We restore homes and businesses after water, fire, and storm damage. Our Reconstruction Division handles everything from estimates to build-back. We are a fast-moving team that values clear communication, accountability, and doing right by our customers.

The Reconstruction Coordinator plays a critical role in the success of our reconstruction projects. This position focuses on managing the early stages of reconstruction—helping move jobs from estimate to approval and ensuring seamless handoff to the Project Manager. You will act as the main point of contact for homeowners, adjusters, TPAs, and carrier partners during this phase.

• Assist with Estimate Approvals:
  Follow up on submitted estimates to help secure carrier approvals
• Communicate with Homeowners:
  Keep customers informed and prepared before project handoff to the Project Manager
• Coordinate with Adjusters / Carriers / TPAs:
  Provide regular updates and documentation as needed to carrier partners
• Track Job Status:
  Maintain visibility on pending approvals, supplements, and documentation requirements
• Support Team Members:
  Work closely with Project Managers, Estimators, and Admins to keep projects moving
• Document Management:
  Upload and maintain accurate job files with signed documents, communications, and photos
• Compliance:
  Ensure compliance with standards and regulations utilizing internal office systems

Serving others in their time of need is not easy. We are a fast-paced, progressive company with a hands-off approach management style. We need someone who can take charge, problem solve, build relationships, and complete tasks while being a stickler for the details. We also want a fun personality that enjoys getting results.

We are an industry leader in restoration and reconstruction for insurance providers and commercial properties. Built upon principles of customer service and leadership, we not only live our company values to be more than just a service provider, but to restore communities.

• Organized, analytical administrative coordinator who likes a fast-paced environment
• Loves talking to people and building relationships
• Likes to problem-solve and help people find solutions
• Comfortable with software and willing to learn new platforms
• Is a stickler for the details
• Can review data and deductively think through what information might be missing
• Proactive, assertive personality
• Likes to create and follow systems while helping others to follow them as well
• Enjoys taking care of others
• High School Diploma or equivalent
• Professional appearance and courteous manner
• Familiarity with carriers, TPAs and Insurance workflows
• Bonus Points for experience in the Restoration or Construction Industry
• Must be able to pass a Background check

Benefits include 401(k) Matching, Health, Dental, and Vision insurance, competitive hourly pay (based on experience), supportive team environment, opportunities for career growth and advancement, PTO and Paid Holidays, and weekly pay.

Equal Opportunity Employer statement:
Paul Davis Restoration of San Antonio is an Equal Opportunity Employer. We welcome all qualified applicants regardless of race, gender, age, disability, or background. Must be able to pass a Background check.