Services Supervisor

Position: Premium Services Supervisor
Overview:
Premium Services Superv isor Job Type: Seasonal Pay Rate: $16/hr category:
In-Park Revenue

Location:

Six Flags Fiesta Texas in San Antonio, Texas WHAT WE PROVIDE This is a seasonal leadership position at Six Flags Fiesta Texas in San Antonio, TX .

This role offers competitive pay starting at $16/hour and comes with exciting perks, including:
Free entry to any Six Flags Park for all employees and a guest with each visit, additional complimentary tickets for friends and family, discount on food and merchandise for all employees, flexible scheduling and daily and weekly pay available. Responsibilities:
The Premium Services Supervisor is responsible for leading a team of attendants to provide outstanding guest experiences. This role ensures seamless operations for VIP Guided Tours, the VIP Lounge, Waterpark Cabanas, Mobility Rentals, and Flash Pass Services . You will train and oversee team members, maintain service standards, and ensure an elevated experience for all premium guests. HOW YOU WILL DO IT
* Lead and coach team members to deliver outstanding service in all Premium Services areas.
* Oversee VIP Tours , ensuring guests receive an engaging, informative, and high-quality experience.
* Manage the VIP Lounge by supervising hosts and ensuring top-tier service.
* Oversee Cabana Rentals , ensuring cleanliness, policy adherence, and exceptional guest service.
* Monitor Mobility Rentals , ensuring guests receive proper instructions and equipment is maintained.
* Assist with Retail Sales , including POS operations and upselling premium services.
* Maintain cleanliness and efficiency in all Premium Services areas.
* Resolve guest concerns in a timely, professional manner.
* Ensure compliance with park policies, safety regulations, and guest service standards.

Qualifications:

* At least 18 years old
* Previous leadership or supervisory experience preferred
* TABC and Food Handling Certification
* Strong leadership and communication skills
* Ability to train and motivate a team
* Flexible availability, including nights, weekends, and holidays
* Proficiency in operating POS systems and handling transactions
* Excellent problem-solving and conflict-resolution skills OTHER NOTES This job description is intended to reflect the core responsibilities of the role, but duties may be adjusted as needed.