Product Manager Lead - American Funds Service Group

You are more than a job title. We want you to feel comfortable doing great work and bringing your best, authentic self to everything you do. We value your talents, traditions, and uniqueness-and we're committed to fostering a strong sense of belonging in a respectful workplace.

We intentionally seek diverse perspectives, experiences, and backgrounds, investing in a culture designed to celebrate differences. We believe that belonging leads to better outcomes and a stronger community of associates united by our mission. At Capital, we live our core values every day:
Integrity, Client Focus, Diverse Perspectives, Long-Term Thinking, and Community.

You want to feel recognized r performance will be reviewed annually, and your compensation will be designed to motivate and reward the value that you provide. You'll receive a competitive salary, bonuses and benefits. Your company-funded retirement contribution will factor in salary and variable pay, including bonuses.

You bring unique goals and interests to your job and your life. Whether you're raising a family, you're passionate about where you volunteer, or you want to explore different career paths, we'll give you the resources that can set you up for success.

• Enjoy generous time-away and health benefits from day one, with the opportunity for flexible work options
• Receive 2-for-1 matching gifts for your charitable contributions and the opportunity to secure annual grants for the organizations you love
• Access on-demand professional development resources that allow you to hone existing skills and learn new ones

As a Product Manager Lead within the American Funds Service Group (AFSG), you will drive the strategy, development, and delivery of products and capabilities that create meaningful outcomes for clients, associates, and the business. Working closely with business, technology, operations, and product partners, you will help define and execute product roadmaps that align customer needs, business priorities, and operational goals.

• You will own the product lifecycle from discovery through delivery, translating business needs and customer insights into actionable product plans.
• You will balance short-term priorities with longer-term objectives, ensuring the team focuses on initiatives that deliver measurable value and improve the customer experience.
• As part of AFSG's evolving product operating model, you will help shape product priorities, facilitate cross-functional alignment, and support effective planning and execution.
• You will partner with stakeholders to evaluate opportunities, manage dependencies, navigate risks, and make informed trade-offs that advance product goals.
• With a collaborative and customer-focused approach, you will work across teams to solve complex problems, drive continuous improvement, and deliver product outcomes that support business objectives.

You have 5+ years of experience leading and developing product talent, providing coaching, guidance, and actionable feedback while empowering individuals to take ownership of their work and grow their product leadership capabilities.

• You have experience owning products, capabilities, or initiatives from concept through delivery, ensuring solutions meet customer and business needs.
• You are comfortable making decisions with incomplete information, prioritizing effectively, and taking accountability for outcomes.
• You can translate business goals and customer needs into clear product requirements, priorities, and roadmaps.
• You leverage data, customer insights, and stakeholder feedback to inform decisions and continuously improve product performance.
• You can evaluate end-to-end processes, identify root causes and opportunities for improvement, and reimagine workflows to drive greater efficiency, scalability, and improved customer and business outcomes.
• You can evaluate competing priorities, make thoughtful trade-offs, and focus teams on delivering the highest-value work.
• You build strong partnerships across business and technology teams and effectively influence stakeholders without direct authority.
• You are comfortable navigating ambiguity and changing priorities while maintaining focus on outcomes and execution.
• You communicate clearly and effectively with a variety of stakeholders, providing transparency into priorities, progress, and risks.
• You are a…