Senior Benefits Analyst

Want to help pets live their best lives?

We’re proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing,
Petco is the place for you

Our core values capture that spirit as we work to improve lives by doing what’s right for pets and people.

All pets should Live their Best Life. We put the needs of pets and pet parents at the center of everything we do.

Our Passion for pets brings us together! We celebrate the journey of pet parenthood through district experiences, products, and services.

We are stronger as One Petco team. We bring our unique superpowers and champion authenticity in everyone to drive success.

The Senior Benefits Analyst plays a critical role in the strategic administration and oversight of Petco’s retirement programs (401k) and the operational success of the health and welfare plans. This role acts as the primary liaison for benefit vendors, ensuring high-level service delivery, plan compliance, and seamless execution of health and welfare initiatives. The ideal candidate is a proactive project manager who can navigate complex vendor relationships and ensure Petco’s retirement and enrollment strategies are executed with precision.

The incumbent must be able to perform all the following duties and responsibilities with or without a reasonable accommodation.

• Serve as the primary point of contact for health, welfare, and retirement vendors to ensure performance meets established SLAs and stay abreast of the benefits market to proactively suggest new vendor features or digital tools that could improve the Petco partner experience.
• Lead the vendor implementation process for new carriers, ensuring systems are integrated and data flows are accurate. Establish and monitor a detailed implementation project plan with clear "Go/No-Go" milestones to ensure the vendor meets all Petco-defined expectations prior to launch.
• Partner with the vendor to customize and review all employee-facing communications, ensuring the tone, branding, and plan details are accurate and easy for partners to understand.
• Conduct regular vendor performance reviews to identify service gaps and drive resolution or process improvements.
• Act as the project lead for the annual Open Enrollment rollout, creating comprehensive project plans, timelines, and responsibility matrices. Partner with internal communications to develop and review legally required participant materials and marketing for OE.
• Lead the UAT (User Acceptance Testing) for OE system configurations within enrollment platform to ensure a frictionless partner experience.
• Lead the end-to-end execution of the annual 401k and VEBA audits, serving as the primary liaison between internal stakeholders (Payroll, HRIS, Legal) and external independent auditors.
• Build strong relationships and collaborate with all levels of the organization to ensure support in change management.
• Play a key and influential role working with others, in groups, in cross-functional settings, and with diverse stakeholders internally and externally.
• Partner with cross-functional teams to create and document efficient and streamlined processes and procedures in the established format.
• Aligning benefit strategies with overall Total Rewards, HR, and business strategy and objectives.
• Manage meetings where you describe, explain, and respond to questions concerning the financial performance and utilization of Petco’s benefit programs.
• Stay current on changing Federal and State regulations and legislation that may affect employee benefits (e.g., ERISA,…