Travel Program Specialist

We're currently searching for a Travel Program Specialist to become part of our team. This position centers on supporting travel operations throughout the US, Canada, and LATAM regions, serving as the go-to contact responsible for delivering a smooth travel experience for employees while keeping operations aligned with company policy.

• A minimum of 2 years spent in a comparable role
• Substantial background managing corporate travel and expense processes
• Awareness of travel-related rules and requirements spanning the US, Canada, and LATAM
• Direct, practical experience using travel booking platforms, with particular emphasis on Concur
• Strong command of both English and Spanish for effective communication
• Comfort working across departments and with outside vendors within a fast-moving, international setting

• Serve as the central contact point addressing all regional travel requirements, organizing intricate travel itineraries and delivering outstanding assistance to those traveling
• Apply company travel policy consistently, drawing on local and regional insight to inform and educate staff members
• Oversee and fine-tune travel bookings through the Concur Travel & Expense platform, identifying and fixing any technical issues that come up
• Inform employees about expense submission procedures to boost clarity, strengthen compliance, and simplify the reimbursement workflow
• Address immigration-related inquiries and manage internal tools like Topia, generate support letters, and assist employees navigating business visa applications
• Engage directly with travel vendors at both local and regional levels to handle questions, work through problems, and enhance service quality over time
• Team up with cross-departmental groups such as Finance, HR, and Administration to keep travel operations in sync with broader organizational objectives
• Assist with designated reporting functions, internal control measures, and audit activities related to travel
• Review travel-related data and build reports that surface patterns, potential savings, and chances to refine existing processes