Service Communications Advisor

Job Description

We are seeking a Service Communications Advisor to join our dynamic team in San Antonio. In this role, you will be the first point of contact for client communications, ensuring that every interaction reflects our commitment to outstanding service. Your work will directly contribute to client satisfaction and the overall success of our operations.

• Manage and respond to client inquiries promptly and professionally.
• Facilitate clear and effective communication between clients and internal teams.
• Document client interactions and provide detailed reports to management.
• Identify opportunities to improve service processes and client experience.
• Collaborate with team members to ensure seamless service delivery.

• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to handle multiple tasks efficiently and meet deadlines.
• Professional demeanor with a client-focused approach.
• Adaptable and eager to learn in a fast-paced environment.

• Competitive salary ($56k – $61k per year).
• Opportunities for professional growth and career advancement.
• Skills development and training programs.
• Supportive and collaborative work environment.
• Full‑time position with consistent schedule.