Senior Personal Banker

Responsibilities

• Under direct supervision, provide exceptional customer service involving receipt and payment of cash while working in a high volume sales environment.
• Follow the established policies in accordance with the bank and the supervisor’s direction.
• Evaluate customer relationships, new and existing account holders, to offer bank products and services.
• Accountable for the personal achievement of monthly new account production as assigned by upper management.
• Participate in an active sales environment that may require in-store aisle prospecting.
• Process deposits and pay out funds in accordance with bank procedures to record all transactions accurately and balance each day's operations.
• Receive cash and checks for deposit, verify amounts, and look for check endorsements.
• Examine cash carefully to guard against acceptance of counterfeit checks and identification.
• Enter transactions into computer and issue customer receipts.
• Sell and prepare money orders, cashier’s checks, bank-to-bank wires, and certificates of deposit.
• Process Western Union wires and cash advances.
• Cross-sell bank services and products.
• Provide bank services to a diverse customer base, including a large Spanish speaking population.
• Regular and predictable attendance and punctuality.
• Perform other tasks requested by supervisors as they relate to the bank and its functions.
• Approval limits will be based upon established authority levels.

• Required to stand or walk for extended periods of time dependent upon branch location.
• Ability to work in a high volume, stressful, and noisy environment.
• Schedules are prepared based on business needs and subject to change at any time.
• Operate a computer and other office machinery.
• Ability to lift up to 50 lbs.

• At least 18 years of age.
• High school diploma, high school equivalency, or currently attending high school.
• Six months of accountable cash handling/transaction management in a retail or customer service environment.
• Successful completion of the FNBT Step Program for internal employees.
• Must be able to get along with co-workers and work effectively in a team environment.
• Must be able to work a flexible schedule including evenings, weekends, and holidays.
• Must successfully pass background investigation according to company policy.

FNBT is an equal opportunity employer.