Customer Service Rep

Carries out all customer service activities such as responding to inquiries, processing orders and handling complaints, in a prompt, courteous and effective manner. Other responsibilities include phone duties, greeting visitors, scheduling and other clerical duties as directed. Candidate must be bilingual.

Responsibilities

• Process and input customer orders and purchase orders
• Check for product availability
• Assist Account Managers with orders and special requests
• Coordinate special, last minute shipping requests with transportation and operations department
• Ensure proper invoicing of accounts including issuing credits
• Work with Accounts Receivable about customer accounts
• Answer phone calls, keep up with daily emails and operate various types of office machines and computers necessary to perform duties
• Assist General Manager as needed
• Other general office duties as assigned

Pay and Benefits

• $16/hour, paid weekly
• Benefits and PTO after 60 days
• Monday - Friday schedule
• Company paid Life/AD&D and short term disability
• Company paid 401k Match

MUST BE ABLE TO PASS A DRUG TEST