Customer Service Team Lead; Health Insurance
Listed on 2026-10-12
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Customer Service/HelpDesk
Client Relationship Management, Customer Success Management -
Management
Client Relationship Management
Guide Well in San Antonio seeks an Assistant Manager of Customer Service to lead a team of Client Resolution Specialists and Customer Service Representatives. The role focuses on escalation handling, staffing, onboarding, coaching, performance appraisals, and collaboration with HR to ensure compliant operations.
The ideal candidate will have 2+ years in the health insurance industry, at least 1 year in a supervisory role, and a Bachelor’s degree or equivalent.
This posting is for the Customer Service Team Lead (Health Insurance) role at Guide Well, based in San Antonio, TX, United States.
We have an opening for a Customer Service Team Lead (Health Insurance) in San Antonio, TX, United States within Management & Operations.
This role, Customer Service Team Lead (Health Insurance) at Guide Well, could be your next career step.
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